What are the responsibilities and job description for the Point of Sale Specialist position at McFarlane's?
Job Description:
The Retail Sales Associate/POS role is a critical component of McFarlane's retail strategy, requiring individuals who excel in customer service, sales generation, and operational efficiency.
- Develop and maintain a thorough understanding of products, services, and promotions to provide customers with informed purchasing decisions.
- Process transactions accurately and efficiently, handling customer payments and making change as needed.
- Maintain a safe and efficient work environment, adhering to company policies and procedures related to loss prevention and security.
- Collaborate with colleagues to achieve sales targets, participate in visual merchandising efforts, and support store events.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
- Maintain a high level of product knowledge, staying up-to-date on new arrivals, promotions, and discontinued items.
- Process transactions accurately and efficiently, minimizing errors and maximizing customer satisfaction.
- Suggest alternative products or solutions to customers, based on their needs and preferences.
Working Conditions:
This role requires frequent standing, walking, bending, twisting, and reaching, with occasional lifting of items weighing over 50 pounds.
