What are the responsibilities and job description for the Front Desk Receptionist position at McDonnell & Associates, PA?
We're looking for a Front Desk Receptionist at our high-volume law firm. Our ideal candidate will be outgoing, creative, energetic, creating a warm and welcoming environment for staff and clients alike. Our candidate should also provide excellent customer service, professionalism, and dependability. This position is an intricate one, requiring an organized individual who has the ability to multitask and prioritize, while remaining friendly and professional; all to provide the best experience possible for clients. The scheduled hours are 8:30am - 5:30pm Monday - Friday. This position reports to the Facilities Manager.
JOB DESCRIPTION:
Welcoming clients:
- Greeting clients, assessing their needs, offering beverages, copying IDs
- Notifying appropriate employees of clients’ arrival
- Printing closing packages and serving as a witness for attorneys when necessary
Clerical Duties:
- Faxing, scanning, and emailing
- Logging in/transferring out FedEx/UPS
- Logging incoming and outgoing checks
- Sorting and delivering mail
- Data entry
Office Coordination:
- Monitoring and ordering supplies for all offices and remote attorneys
- Monthly company newsletter
Daily duties:
- Maintaining the appearance and cleanliness of conference rooms, front desk, and lobby areas
- Stocking supplies
- Proactively handling all situations
REQUIREMENTS:
- Minimum of two (2) years’ experience in a customer service-focused field
- Typing and data entry skills, 50 wpm
- SC Notary license, or willing to become a notary
- Proficient use of the Microsoft Suite (Outlook, Excel, Word, PowerPoint)
- Ability to learn new computer and software applications
- Must be able to pass a criminal background investigation
- Must maintain a professional appearance (Business Casual attire)
- Must remain professional, polite, and interpersonal at all times
- Must be dependable
Note: We are an Equal Opportunity Employer and do not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age or physical/mental disabilities.
McDonnell and Associates, PA is a multi-state general practice law firm with a focus on real estate law, title development, and settlement services. We have been long-time advocates for innovation in the workplace. Since the inception of the firm, we have utilized technology and mobile closing attorneys to transform the closing process by allowing the firm to meet the modern day needs of scheduling, flexibility, and convenience. The McDonnell and Associates brand centers around finding innovative solutions for our clients and team members. We are committed to being a company who raises the bar on living and working well. Using the latest technology, the firm will continue to be an industry frontrunner and transformational player in the workplace.
Salary : $17 - $19