What are the responsibilities and job description for the Guest Experience Leader position at McDonald's?
Characteristics of a Guest Experience Leader:
Friendly
Smiles
People Person - willing to help others
Knowledgeable of the kiosk
Exceptional Appearance
As the Guest Experience Lead you greet each guest, interact with them and create an inviting atmosphere in the dining room. Make sure the guest’s experience is a great one and guide the guest to place their order at the kiosk.
Greet and connect with the guests
Face guests as they approach
Open the door for guests
Greet guests immediately and enthusiastically; make eye contact, smile genuinely, and be friendly
Invite the guests to place their order on the kiosk.
Look for ways to engage with the guests showing interest in the kiosk and offer assistance if needed.