What are the responsibilities and job description for the District Supervisor position at McDonald’s?
District Supervisor – JAAR (McDonald's Franchise)
About JAAR
JAAR is a proud, family-owned McDonald’s franchise. We are looking for a high-energy District Supervisor to join our leadership team. We pride ourselves on a culture of respect, recognition, and growth, and we are looking for a leader who treats our restaurants and teams like their own family.
Role Overview
As a District Supervisor, you will provide leadership, coaching, and strategic direction for 2–4 McDonald's locations. You will partner directly with General Managers to maximize long-term sales and profitability while upholding the highest standards of Quality, Service, and Cleanliness (QSC).
Key Responsibilities
People & Leadership
- Mentor & Coach: Guide General Managers to set SMART goals and implement Performance Improvement Plans as needed.
- Culture Champion: Personally demonstrate the McDonald’s "People Promise" by reinforcing respect, recognition, and our core values.
- Talent Development: Mentor high-potential individuals, provide input on succession planning, and ensure all restaurants are adequately staffed through quality hiring.
Operational Excellence
- Standard Bearer: Ensure 100% adherence to food safety, labor laws, and McDonald’s QSC operational standards.
- Field Presence: Travel regularly to assigned restaurants; conduct operations reviews across all dayparts once per month.
- Problem Solving: Demonstrate "Customer-First" service by troubleshooting shift management and taking on-the-spot corrective actions.
- Innovation: Lead the timely execution of new initiatives, product launches, and equipment upgrades.
Business Results
- Financial Growth: Analyze sales trends and identify opportunities to meet or exceed the performance of the top 25% of comparable restaurants.
- Asset Protection: Complete monthly cash and security audits; use corrective action where policies are not followed to ensure the safety of personnel and assets.
- Strategic Planning: Collaborate on annual business plans and reinvestment projects.
Qualifications
Basic Qualifications:
- High School Diploma or equivalent required.
- Proven experience in Restaurant Field Operations or a similar field.
- Must be able to work various shifts each day of the week.
Preferred Qualifications:
- Current Management ServSafe Certification.
- Proven Project Management and implementation skills.
- Strong People & Relationship Management skills with the ability to influence others.
- Excellent communication, presentation, and data analysis skills.
- Ability to work independently and manage conflicting time constraints.
Physical Requirements & Working Conditions
- Mobility: Ability to stand and walk for extended periods (often an entire shift) while supervising restaurant operations.
- Physical Stamina: Capacity to endure the rigors of frequent travel between restaurant locations.
- Manual Dexterity: Ability to use hands to handle, control, or feel objects and tools, and perform repetitive movements when assisting teams.
- Communication: Must be able to speak clearly and understand the speech of others in a fast-paced, high-volume environment.
- Lifting: Ability to lift, carry, or move materials of various weights as needed for restaurant support.
What We Offer
- Financial: Competitive Wages, Monthly and Quarterly Bonus Program,
- Gas Reimbursements.
- Health: Medical, Dental, and Vision Benefits.
- Growth: Tuition Reimbursement, Top-Notch Training, and Career Advancement Opportunities.
- Work-Life: Paid Vacations, Free Meals, and Employee Discounts.
- Recognition: Employee Rewards & Recognition Program