Sales Greeter - Audi Denver

Sales Greeter | Audi Denver

Represent a world-class automotive brand. Deliver an exceptional first impression.About Audi DenverAt Audi Denver, we believe luxury is defined by more than the vehicles we sell. It is reflected in every interaction, every detail, and every experience we create for our customers.As part of the family-owned and operated McDonald Automotive Group, we have proudly served Colorado for over 65 years. Our commitment to excellence has earned us the Audi Magna Society Elite Award in both 2023 and 2024, reflecting our dedication to delivering an exceptional customer experience.Located in Littleton, Audi Denver offers an environment where innovation, sophistication, and outstanding service come together. We are looking for a Sales Greeter who embodies these values and understands the importance of representing a luxury brand with professionalism and confidence.The OpportunityThe Sales Greeter is the face of Audi Denver and plays a critical role in shaping each customer's showroom experience. This position is ideal for an experienced hospitality or customer service professional who thrives in a polished, fast-paced environment and understands how to make every guest feel welcomed, valued, and cared for.We are seeking someone with at least five years of relevant experience in a professional customer-facing role, preferably within luxury automotive, upscale hospitality, premium retail, or a high-end service environment.Our ideal candidate brings a refined professional presence, exceptional interpersonal skills, strong attention to detail, and the confidence to interact comfortably with discerning clientele, executives, and VIP guests.Experience & Qualifications

• Minimum of five years of experience in a customer-facing role requiring exceptional service, professionalism, and relationship-building skills.
• Experience in luxury automotive, upscale hospitality, premium retail, or a comparable high-touch service environment strongly preferred.
• Demonstrated ability to deliver a sophisticated, personalized customer experience in a professional setting.
• Exceptional verbal communication and interpersonal skills, with the ability to engage confidently with customers from diverse backgrounds and levels of seniority.
• A polished, professional appearance and demeanor appropriate for a luxury showroom.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
• A proactive, service-oriented mindset with the ability to anticipate customer needs and respond with discretion and professionalism.
• High school diploma or equivalent required.
  
  

Essential Duties & Responsibilities

• Welcome every showroom guest promptly and professionally, setting the tone for an exceptional Audi customer experience.
• Engage with customers to understand the purpose of their visit and ensure they receive attentive, personalized assistance.
• Collect and accurately enter customer information into the dealership's sales control system.
• Direct customers to the appropriate department, notify the relevant team member of their arrival, and facilitate a seamless handoff to a sales professional.
• Maintain a strong working knowledge of dealership personnel, showroom procedures, and customer flow.
• Deliver consistent, attentive service while maintaining the standards and presentation expected of a luxury automotive environment.
• Maintain a clean, organized, and impeccably presented showroom and reception area.
• Collaborate with the sales and management teams to support daily showroom operations and customer satisfaction.
• Assist with additional responsibilities as assigned by management.
• Adhere to assigned schedules and departmental expectations.
  
  

What We Offer

• Competitive 401(k) plan with employer matching.
• Medical, dental, and vision insurance.
• Paid time off accrual.
• Health Savings Account (HSA).
• Flexible Spending Account (FSA).
• Employee Assistance Program with free, confidential counseling.
• Voluntary life and AD&D insurance.
• Employee discounts on parts, vehicles, and service.
  
  

The McDonald Automotive DifferenceFor more than 65 years, McDonald Automotive has built its reputation on respect, integrity, hard work, growth, and trust. As a family-owned and operated organization with three generations actively involved in the business, we believe lasting relationships matter more than transactions.Our motto, Doing Right Comes Naturally, reflects our commitment to doing business the right way. We invest in exceptional people who take pride in their work, value meaningful customer relationships, and want to grow with an organization committed to excellence.If you take pride in delivering outstanding service, understand the expectations of a premium customer experience, and have the professional experience to represent a luxury brand with confidence, we invite you to apply.Join Audi Denver and help us make every first impression exceptional.Equal Opportunity & AccommodationsAudi Denver and McDonald Automotive are committed to providing reasonable accommodations throughout the application and hiring process. If you require an accommodation, please contact hr@mcdonaldag.com or call 720-346-3600.This position will remain open for at least three days and will close upon candidate selection.