Office Services Concierge

About McCourt Global

McCourt Global is a diversified enterprise building for tomorrow across real estate and infrastructure, sports, technology, and media. With a global portfolio, the company combines operational expertise with strategic capital to develop impactful projects that create long-term economic and social value. Founded by Executive Chairman Frank McCourt, a civic entrepreneur and fifth-generation builder, and led by an international executive team, McCourt Global builds on a 133-year legacy of developing infrastructure and delivering strong financial results alongside a commitment to social impact—an approach that began with the McCourt family's original company in Boston in 1893.

McCourt Global's portfolio includes McCourt Partners, the real estate and infrastructure firm; Olympique de Marseille, the iconic Ligue 1 football club; the Premier Jumping League, a global showjumping competition redefining the sport; and Project Liberty, an initiative to build a better internet where individuals have greater control over their data in the era of AI. Headquartered in New York, McCourt Global operates across North America, Europe, and beyond. For more information, visit McCourt Global's website or follow the company on LinkedIn.

About the Role:

As an Office Services Concierge you will be the first point of contact for our guests, clients, partners, and staff, offering warm, welcome, and personalized service for our New York office. You will be responsible for delivering exceptional internal and external customer service by cordially greeting and directing visitors and guests, notifying personnel of visitor arrival; and adhering to internal and building security procedures. Our ideal candidate will have experience in working in a luxury or high-end customer service environment and will pride themselves on providing polished, and high-touch service to all office visitors.

Job Responsibilities:

• Responsible for receiving, welcoming, and directing visitors to appropriate locations and parties; notifies personnel of visitor arrival.
• Maintain the conference room calendars and ensure conference rooms are clean and ready for the next meeting.
• Operate a multi-line phone or console in order to relay incoming and outgoing calls.
• Prepare refreshments and place food orders for meetings as needed.
• Maintain safe and clean reception, office, and kitchen areas.
• Maintain kitchen and office supplies inventory by checking stock to determine inventory level; anticipate supply needs; place orders for supplies; and verify receipt of supplies.
• Track office spending and adhere to the boundaries of the Operations budget.
• Work with IT to procure and maintain all connectivity and equipment necessary for working efficiently and safely in workstations, conference, and collaborative rooms.
• Communicate building, employee safety needs, and security issues with the property management company.
• Maintains security by following building procedures.
• Work collaboratively with property managers, the finance department, and outside vendors to ensure invoices are properly processed and paid.
• Attend weekly Operation Team meetings and assist as needed.

Required Skills and Expertise:

• High school degree or GED required
• Proven experience in a receptionist, office manager, workplace services, concierge, or hospitality customer service position
• Experience working in a luxury customer service and hospitality environment
• Strong skills with Microsoft Office Suite, Outlook, and other administrative tools
• Excellent writing & communication skills via email, phone, and in person
• Impeccable attention to detail, has awareness of office standards and is extremely organized.
• Ability to work autonomously
• Collaborative, sense of humor, and happiest when the team succeeds

Compensation:

The expected salary range for this position is $70,000 - $80,000 annually. The actual salary offer will be determined on factors including the qualifications, experience, skills, and abilities of the applicant. This role is also eligible for an incentive bonus. You’ll find a competitive compensation and comprehensive benefits package here at McCourt Global.

McCourt Global is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, disability, age, familial, caregiver or veteran status, or any other status protected under applicable law.