What are the responsibilities and job description for the Food & Beverage Server | Brook Valley Country Club position at McConnell Golf?
Overview
Brook Valley Country Club is seeking Servers to join our team and provide food and beverage service to club members and guests.
Brook Valley Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at brookvalleycc.com . To learn more about McConnell Golf, please visit www.mcconnellgolf.com.
Responsibilities
Responsibilities:
• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food and wine menus; answers questions.
• Fills glasses with ice water and suggests menu items.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Assembles food on tray; procures items from each station as necessary.
• Serves meals; places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
• Presents the bill.
• Handles all member charge and credit card charges as prescribed by standard operating procedures.
• Keeps dining room and bus station areas clean.
• Clears, cleans and resets tables that have been vacated.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by the Dining Room Manager or other Food and Beverage Manager.
• Turns in signed tip declaration form as appropriate.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by Dining Room Manager or other Food and Beverage Manager.
Qualifications
Education and/or Experience
• Grade 12 education.
• Two years of comparable wait service experience preferred.
• The ability to read, write and execute basic math skills.
Job Knowledge, Core Competencies and Expectations
• Greet and acknowledge members and guests.
• Is knowledgeable about the menu, buffet and wine list.
• Ability to time the service of each course.
• Learns members’ names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergency situations.
Must maintain a professional appearance and comply with established dress code and grooming standards.
Licenses and Special Requirements
• Morning availability throughout the week
• Of legal age to serve alcoholic beverages. (18)
Physical Demands and Work Environment
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.
Salary Range
Starting from USD $12.00/Hr.Salary : $12