What are the responsibilities and job description for the Greeter (Receptionist) position at McClains RV Superstore Fort Worth Inc?
Description
McClain's RV Superstore is looking for a professional Front Desk Receptionist to oversee all receptionist and secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard. Your central goal is to provide our clients with outstanding customer service and support.
As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Responsibilities:
- Greet guests and provide them with superb customer service.
- Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
- Answer all client questions and incoming calls.
- Redirect phone calls to the appropriate department and take down messages. • Accept all letters and packages, and distribute them to their appropriate departments.
- Monitor, organize and forward emails.
- Track and order office equipment and supplies.
Requirements
- High school diploma or relevant qualification.
- Experience in a similar role.
- Superb written and verbal communication skills.
- Excellent organizational and multi-tasking abilities.
- Strong knowledge of MS Office or Google programs.