What are the responsibilities and job description for the Commercial Service Manager position at McCarthy Tire Service?
JOB DESCRIPTION AND RESPONSIBILITIES
- Assist the manager in daily store activities.
- If the manager is off, you assume all store manager duties.
- Help assist with payroll and disciplinary actions.
- Assist with dispatching road service calls and making sure service is scheduled timely.
- Manage mount/dismount technicians to hit and exceed monthly revenue numbers.
- Manage all overtime according to business volume.
- Monitory Quality of all service work performed.
- Shipping and receiving of all mounted tire and wheel recons orders.
- Assist sales department with scheduling incoming work to the shop.
- Submit service department payables to Location Manager for approval and payment.
- Scrap Tires disposal processing (OOSTA).
- Help assist with New Hire Orientation for the store new hires.
- Schedule employee shifts
- Handle customer calls and issues
- Other duties can and will arise, and candidate should be prepared to take on these challenges openly.
- High School Degree or GED
- Previous tire experience preferred.
- Ability to work in a fast paced, demanding environment.
- Must be able to work independently, and also in a team environment doing other job duties as assigned.
- Other duties can and will arise, and you should be prepared to take on these challenges openly.
- United States (Required)