Commercial Service Manager

JOB DESCRIPTION AND RESPONSIBILITIES

• Assist the manager in daily store activities.
• If the manager is off, you assume all store manager duties.
• Help assist with payroll and disciplinary actions.
• Assist with dispatching road service calls and making sure service is scheduled timely.
• Manage mount/dismount technicians to hit and exceed monthly revenue numbers.
• Manage all overtime according to business volume.
• Monitory Quality of all service work performed.
• Shipping and receiving of all mounted tire and wheel recons orders.
• Assist sales department with scheduling incoming work to the shop.
• Submit service department payables to Location Manager for approval and payment.
• Scrap Tires disposal processing (OOSTA).
• Help assist with New Hire Orientation for the store new hires.
• Schedule employee shifts
• Handle customer calls and issues

OTHER DUTIES/RESPONSIBILITIES

• Other duties can and will arise, and candidate should be prepared to take on these challenges openly.

EDUCATION & EXPERIENCE

• High School Degree or GED
• Previous tire experience preferred.

REQUIREMENTS

• Ability to work in a fast paced, demanding environment.
• Must be able to work independently, and also in a team environment doing other job duties as assigned.

OTHER DUTIES/RESPONSIBILITIES

• Other duties can and will arise, and you should be prepared to take on these challenges openly.

WORK AUTHORIZATION

• United States (Required)

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.