What are the responsibilities and job description for the Car Wash Supervisor position at McCarthy Tire Service?
Car Wash Supervisor
Location: McCarthy Tire Service — Wilkes‐Barre, PA
McCarthy Tire Service is seeking a motivated, reliable Car Wash Supervisor. This position will be a working manager position in addition to leading our wash team and ensure a high standard of quality and customer satisfaction. If you take pride in excellent service, safety, and efficiency — we want you.
Key Responsibilities
Act as a working manager — actively participate in day-to-day operations including washing vehicles, drying, vacuuming, and assisting with other on-the-floor duties alongside the team.
- Oversee day‑to‑day operations of the car wash facility: staffing, scheduling, equipment operations, supplies, etc.
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Train, coach, and supervise car wash associate team members; ensure all staff perform their tasks correctly and safely.
Monitor quality control: inspecting washed vehicles for cleanliness and presentation; correcting issues and ensuring consistency.
Maintain equipment and vehicle wash systems; schedule routine maintenance; report and escalate equipment problems.
Enforce safety and environmental standards; ensure compliance with all company policies and regulatory requirements.
Manage inventory of wash supplies (soaps, wax, towels, brushes, chemicals, etc.); order as needed while managing costs.
Handle customer concerns or complaints in a professional, courteous manner; ensure customer satisfaction.
Keep facility clean, organized, and well‑maintained — both inside and out.
Report performance metrics (volume, turnaround time, revenue from wash services, etc.) to management; identify areas for improvement.
Qualifications
Previous experience in car wash operations, automotive detailing, or a related supervisory role.
Strong leadership and communication skills; ability to train and mentor staff.
Good mechanical aptitude; familiarity with car wash equipment and systems is a plus.
Attention to detail; high standards for quality and presentation.
Ability to work flexible hours, including weekends and possibly holidays.
Ability to stand, bend, lift, and work in wet conditions for extended periods.
What We Offer
Competitive pay, commensurate with experience.
Paid time off and holidays.
Opportunities for advancement within McCarthy Tire Service.
A team‑oriented work environment.
If you’re ready to help us deliver exceptional car wash service and lead a team with pride, apply today!