Install Project Coordinator

JOB TITLE

Install Project Coordinator

Duties and Responsibilities:

• Manage the pre-install process including compiling approved content from authorized sources, updating content as necessary – assuring all information is current, entering the content provided into a manual, printing manuals, and executing appropriate distribution to customers in a timely manner with the objective of communicating/documenting all critical customer information required for the installation.
• Conduct pre-planning meetings with customers to communicate project scope. Conduct sign off meetings with customers upon completion of project to ensure project has satisfactorily been completed.
• Monitor Purchase orders and outside vendor ship dates meet requested ship dates.
• Send all critical post sale documents including Certified Drawings, Pre-Install Checklist, Training Reservation Forms.
• Confirm all critical post sale documents requiring signatures are signed by the customer and returned prior to installation or training including, Certified Drawings, Pre-Install Checklist, Training Reservation Forms to assure the customer understands their responsibilities prior to install and that documents protecting Mazak are read and returned by the customer.
• Create an Installation Folder for each customer/serial number to maintain all current installation related documents to assure access to those involved in the installation process.
• If the machine is to be delivered to Canada, obtain the customers customs broker information and a letter of entry for the installation engineer prior to shipment/installation.
• If the machine is to be delivered to Mexico, obtain the customers broker information and letter of release for trucking if necessary.
• Assist customer on facility/laser layout, utilities needed and go through installation process. Consistently communicate to ensure project stays on task and within scope.
• Modify and explain automation drawings with customers and specifically go over utilities needed.

Skills/Knowledge:

• Strong written and verbal communication skills
• Technical blueprint reading and light editing within Autocad
• Basic knowledge of CNC equipment
• Proficient computer skill, knowledge of relevant software such as MS Office Suite, CAD skills
• Organizational, planning, and strategic thinking skills
• Problem analysis and problem-solving skills
• Sound judgment and decision-making ability
• Good organizational skills, attention to detail and accuracy
• Ability to read and comprehend technical information as presented in various manuals or electronic media
• Understand blueprint representations and apply provided information to task at hand
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers and employees.
• Effective problem-solving skills, judgment, and decision-making ability.

Conditions:

• Normal office conditions. When not doing customer visits.
• Up to 25% travel to customer facilities prior to installation.
• Must be able to interact with all levels of employees, customers, consultants, vendors.
• Required to sit, use hands and fingers, feel, or reach with hands, arms, talk and hear. Occasionally required to stand, walk, lift and/or move up to fifty (50) pounds. Specific vision abilities required, includes close, distance and ability to adjust focus.
• Work somewhat close to other people, such as when sharing office space.
• Proficient use of measuring tools and chalk reels for customer layouts.
• Sometimes exposed to sounds and noise levels.

Education/Experience:

• Required – Minimum of a Technical Associates Degree

- 3-5 years fabrication experience

• Recommended – BS in technical field

Job Type: Full-time

Pay: $30.00 - $32.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $30 - $32