What are the responsibilities and job description for the Inside Sales Account Manager position at MAZ SHARED MANAGEMENT COMPANY, LLC?
At Sheffield Metals, the Inside Account Manager is more than just an inside sales role. This position plays a key part in our branch success by working in close partnership with the outside sales team, technical department, and management to drive growth and profitability.
As an Inside Account Manager, you will act as a trusted resource for both customers and internal stakeholders—responding to inbound inquiries, providing exceptional customer service, and actively supporting business development efforts. You will help execute the Company’s strategic vision of becoming the Brand of Choice by increasing customer retention and attraction through responsiveness, accuracy, and value-added support. You will earn commission!
In this role, you’ll also:
-
Analyze market data and generate reports to support gross margin and pricing strategies
-
Collaborate with manufacturing teams to ensure seamless production flow and Operational Excellence
-
Manage inbound and outbound workflows related to production, freight, and quality control
-
Support coordination between internal processors and external partners to ensure job completion and customer satisfaction
This is a customer-facing, business-focused position designed for someone who enjoys problem-solving, building relationships, and contributing to a high-performing team.