Dental Receptionist

Job Summary
We are seeking a dedicated and professional Dental Receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, a strong background in medical administrative support, and familiarity with dental office operations. As a Dental Receptionist, you will be responsible for managing patient interactions, scheduling appointments, verifying insurance, and maintaining accurate medical records. Your role is vital in ensuring a smooth and welcoming patient experience while supporting the overall efficiency of the clinic.

Duties

• Greet patients warmly and professionally, providing exceptional customer service at the front desk.
• Schedule patient appointments using dental practice management software such as Dentrix or Eaglesoft.
• Verify insurance coverage and benefits, including Medicare and other third-party payers, ensuring accurate billing and coding.
• Manage patient check-in and check-out processes, including collecting payments and updating medical records.
• Review documentation for accuracy and completeness, ensuring compliance with HIPAA regulations and health information management standards.
• Handle multi-line phone systems with professionalism, providing clear communication and appointment coordination.
• Maintain organized filing systems for dental records, medical history forms, and other administrative documents.
• Assist with insurance claims processing, including CPT coding, ICD-10/ICD-9 coding, and billing procedures related to dental care plans.

Skills

• Proficiency in dental office management software such as Dentrix, Eaglesoft, or similar EMR (Electronic Medical Records) systems like Meditech or Athenahealth.
• Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance verification procedures.
• Experience with medical billing, claims submission, and Medicare documentation review processes.
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (including 10-key typing).
• Ability to handle sensitive health information in compliance with HIPAA regulations.
• Exceptional phone etiquette and interpersonal skills to provide outstanding patient service in a fast-paced environment.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Prior clinic or dental office experience is preferred; familiarity with office management practices is essential.
• Strong organizational skills with attention to detail in filing, documentation review, and appointment scheduling. Join our team to deliver exceptional administrative support that enhances patient care experiences while maintaining operational excellence within our dental practice!

Pay: $24.93 - $35.51 per hour

Expected hours: 40 per week

Work Location: In person

Salary : $25 - $36