IT Help Desk / Desktop Support

At Mayer LLP, we believe in doing law differently — with collaboration, innovation and determination at the core. Founded by a team of experienced, entrepreneurial attorneys, we’ve built a firm where client interests come first and teamwork drives results. With a Southwest regional footprint spanning Texas, New Mexico and Arkansas and a breadth of practice areas including corporate & securities, litigation, real estate, tax, labor & employment, healthcare and immigration, we serve clients ranging from start-ups to Fortune 500 companies across industries. If you thrive in a dynamic, growth-minded environment where your contribution directly matters and you’ll work alongside skilled professionals focused on achieving business-driven legal solutions, Mayer is where you can make an impact.

• Handle onboarding/offboarding, device setup, and user provisioning


• Provide onsite desktop and end-user support to Attorneys, Paralegals, and Staff


• Support laptops, desktops, printers, mobile devices, and peripherals


• Troubleshoot O365, Teams, and standard business applications


• Test, evaluate and research decisions about new technology for the business


• Accurately document interactions, troubleshooting steps, and resolutions in ticketing system


• Setting up technology for Conference rooms prior to meetings for attorney staff


• Providing excellent customer service for our employees


• Handle PC logistics~ imaging, deployment, asset tagging, inventory updates, and hardware replacements


• Follow IT policies, procedures, and security standards

• 3-5 years of desktop / end-user support experience


• Strong customer service and communication skills


• Self-starter who can work independently with minimal supervision


• Experience with Windows, O365, Active Directory


• Ability to prioritize tasks effectively and manage time in a dynamic environment


• Ability to lift and move IT equipment as needed

• Full suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm


• 10 company holidays 4 early release days


• 16 PTO days


• Hybrid schedule (3 days/week in office, 2 days/week at home)


• 401k firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contribution


• Discretionary year end bonus


• Employee referral bonus ($2000 - $4000)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.