Manager: People Experience

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Human Resources department in our New York, or Chicago office, as a Manager: People Experience.

The Manager: People Experience leads the day-to-day execution of people experience programs while partnering with leaders to improve team effectiveness. Translates broader strategy into operational plans, ensuring consistent delivery of tools, training, and support that enable managers and enhance the overall employee experience.

Responsibilities

Essential Functions:

• Serve as a trusted partner to people leaders, providing guidance on team dynamics, performance management, and employee experience topics
• Translate People Experience strategy into actionable programs, tools, and resources that support managers and employees
• Identify recurring trends in leader questions, employee feedback, and process friction; implement practical solutions to address them
• Ensure consistent application of policies, practices, and procedures across teams in partnership with HR Business Partners and COEs
• Support managers in the flow of work with hands-on coaching and collaborative sessions to build leadership capability and elevate people experience
• Oversee execution of core people experience programs (e.g., onboarding, engagement initiatives, manager enablement)
• Monitor program effectiveness using data and feedback; recommend and implement improvements
• Collaborate cross-functionally to ensure alignment and reduce friction in people processes
• Provide input and insights to the Director, Global People Experience to inform continuous improvement of programs and strategy
• Performs other duties as assigned or required
  
  

Education/Training/Certifications

Qualifications, Experience and Personal Attributes

• Bachelor’s degree in Human Resources, Organizational Development, Psychology, Business, or related field preferred; equivalent experience considered
  
  

Professional Experience

• 7 years of experience in HR, Employee Experience, HRBP, or related roles
• Experience advising and influencing senior leaders
• Proven experience designing and delivering people programs, training, or organizational initiatives
• Experience working in a matrixed, fast-paced environment
  
  

Technical Skills

• Proficiency in Microsoft Office products
• Experience with HR technology and survey/feedback tools (e.g., Qualtrics, Glint, CultureAmp) preferred
• Strong data interpretation and reporting skills
  
  

Performance Traits

• Strong coaching and facilitation skills with the ability to guide leaders through complex situations
• Exceptional communication skills; ability to distill complexity into clear, actionable guidance
• Strategic thinker with a systems mindset and bias for scalable solutions
• High degree of emotional intelligence and empathy
• Proactive, solutions-oriented, and comfortable with ambiguity
• Strong project management and prioritization skills
• Ability to build trust and credibility across all levels
  
  

Management Accountabilities

• Directly supervises professional-level employees, including coaching, performance management, and development
• Sets team goals aligned to operational priorities and ensures execution against those goals
• Ensures policies, practices, and procedures are understood and followed by team members and stakeholders
• Allocates work, manages priorities, and ensures timely delivery of team outputs
• Addresses problems that are complex in execution but generally operational in nature
• Identifies opportunities to improve team workflows and implements process enhancements
  
  

Physical Requirements

• May require occasional lifting of up to 20 lbs.
• May require travel to other offices as needed
  
  

This description is not exhaustive, and the Firm may modify it at any time at its sole discretion; nothing herein creates an employment contract or alters the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request an accommodation related to the application process or interview, please email uslateralrecruiting@mayerbrown.com . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Mayer Brown works with select external search firms that have been vetted against our standards. Firms without a contract or agreement with Mayer Brown are not authorized to represent that they are working with the Firm, nor are they entitled to placement fees. Mayer Brown does not accept unsolicited CVs from external recruiters. Submission of an unsolicited CV to Mayer Brown or any of its Partners or employees will not establish any right of priority for the submitting agency.

Posted Pay Range

The typical pay scale for this position is between USD $137,000.00/Yr. and USD $181,000.00/Yr., although the actual wage or salary could be lower or higher if the candidate's education, experience, skills and internal pay alignment are different from those specified.