Coordinator: Practice Support (Global Mobility & Global Visas)

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Paralegal Administration department in our Washington, D.C., Chicago, or Palo Alto office as a Coordinator: Practice Support.

The Practice Support Coordinator will assist the GMM attorneys and practice professionals with coordinating the immigration and mobility needs of corporate clients in high-volume global visa processing. Duties will include coordinating work permit, residence permit, and visa and legalization/authentication requirements for multiple countries in Europe, Middle East, Asia, and the Americas.

Responsibilities

Essential Functions:

• Assist with consular application services, including completing and coordinating visa applications and document legalization/authentication requirements and communicating with multiple stakeholders regarding application process and timelines under attorney instruction and supervision
• Under the supervision of an attorney, assist with coordinating global immigration matters with our network of local counsel and consultants, including reviewing, tracking, and updating reports and databases with large volumes of case data, coordinating visa matters throughout their full lifecycle
• Communicate clearly and effectively, based on attorney advice, to corporate clients and their employees about immigration benefits, government procedures, and case processing time lines
• Assist multiple attorneys with meticulously tracking and reporting visa expiration dates and filing deadlines
• Maintain a high sense of urgency and commitment to meet deadlines while meeting client requirements
• Adhere to strict delivery schedules and timelines to ensure timely delivery of services and work product, working overtime when necessary
• Coordinate the work of the Department Assistant – Global Mobility
• During absences, act as back-up to other practice professionals for specific case projects or matters
• Other duties as requested by attorneys and manager
  
  

Education/Training/Certifications

Qualifications

• Bachelor’s degree with solid academic credentials and 5 years’ of relevant experience required
  
  

Professional Experience

• Experience managing various priorities simultaneously in a high-volume and fast-paced environment preferred
• Experience working on global immigration matters, including consular processing and document legalization/authentication preferred
• Experience delivering client services in accordance with SLAs preferred
• Experience with client-facing or customer-facing service preferred
  
  

Specific Technical Skills

• Proficiency in Microsoft Office products, including Excel, required
• Proficiency working with case management or docketing systems or developing docket or tracking reports preferred
• Proficiency in legal terminology and immigration database software preferred
  
  

Performance Traits

• Strong written and verbal communication skills: ability to communicate effectively in a professional manner with all levels of the Firm and outside parties such as filing vendors and personnel in foreign jurisdictions where work permit/visa applications are filed
• Must possess an attention to detail, along with the responsiveness, accuracy, and discretion necessary to get the task done well
• Must be inspired to perform well by the completion of tasks
• Must possess a desire to work in a fast-paced and high-volume environment, strong organizational skills and enjoy providing top quality customer service skills to assist our growing GMM team in managing the mobility needs of our diverse, Fortune 500 client base
• Must possess a curiosity to learn new areas of the law and think creatively, as we seek to provide all team members with a diverse portfolio of immigration and mobility matters
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm and practice
• Must be a self-starter with a high level of initiative
• Ability to anticipate needs of lawyers and practice professionals
• Maintains confidentiality and exercises discretion
• Exercise solid strategic thinking and problem-solving skills
• Strong sense of accountability for responsiveness and professional work product
  
  

The typical pay scale for this position in Washington, D.C. is between $85,000 and $112,000, in Chicago between $83,000 and $110,000, and in Palo Alto between $104,000 and $137,000, although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.