What are the responsibilities and job description for the Residential Program Coordinator position at May Institute?
PROGRAM COORDINATOR (PC) – Adult Residential Program
Westfield, MA | Full-Time
Lead with purpose. Support with confidence.
As a Program Coordinator (PC), you will oversee the daily operations of an adult residential home supporting individuals with Autism and developmental disabilities. You’ll guide staff, coordinate care, and ensure a safe, structured, and positive home environment. This is a leadership role ideal for someone experienced, organized, and ready to take full ownership of program operations.
Your Role
Westfield
Lead a team that makes a difference every day — Apply today!
Westfield, MA | Full-Time
Lead with purpose. Support with confidence.
As a Program Coordinator (PC), you will oversee the daily operations of an adult residential home supporting individuals with Autism and developmental disabilities. You’ll guide staff, coordinate care, and ensure a safe, structured, and positive home environment. This is a leadership role ideal for someone experienced, organized, and ready to take full ownership of program operations.
Your Role
- Oversee day-to-day operations, assigning tasks and guiding staff to ensure smooth site functioning.
- Provide direct care and support when needed, modeling best practices for the team.
- Manage all MAP-related responsibilities, documentation, safety procedures, and site compliance.
- Coordinate shopping, meal planning, recreation activities, and household needs.
- Maintain communication with upper management, nursing, and clinical teams.
- Serve as primary on-call support except on the APC’s assigned days.
- High School Diploma or GED.
- Valid and current U.S. driver’s license with 1 year of licensed driving experience required.
- MAP certification required.
- 2 years prior experience supporting individuals with developmental disabilities and implementing crisis intervention/physical management experience required.
- Prior supervisory experience required.
- Strong communication, organization, and decision-making skills, and ability to lead a team, prioritize needs, and problem-solve in real time.
- Competitive pay: $26/hour.
- Health Benefits: Medical, dental, and vision insurance.
- Education Support: Tuition reimbursement & student loan repayment.
- Retirement Planning: 403B with employer match.
- Career Growth: Paid training and advancement pathways.
- Well-Being Support: Access to our Employee Assistance Program (EAP) for 24/7 support.
- Flexibility: Dependent care FSA and additional voluntary benefits.
Westfield
Lead a team that makes a difference every day — Apply today!
Salary : $26