What are the responsibilities and job description for the Freight Broker position at Maxx Solutions Brokerage?
Company Description
Maxx Solutions Brokerage (MSB) is a 3PL transportation company dedicated to providing professional service, reliability, and customized shipping solutions. Founded in 2021, MSB has quickly become a leader in the freight brokerage industry, driven by an experienced team and advanced technology. The company focuses on meeting the unique shipping needs of its diverse customer base, from simple to complex logistics challenges. At MSB, we are committed to offering expertise, guidance, and innovation to ensure seamless and efficient services.
Role Description
This is a full-time, on-site role for a Freight Broker at our office located in Cumming, GA. The Freight Broker will be responsible for managing freight shipping operations, maintaining and growing customer and carrier relationships, coordinating dispatching services, and ensuring efficient and timely deliveries. The role involves leveraging knowledge of freight brokerage, providing excellent customer service, and contributing to overall account management efforts.
Qualifications
- Proven expertise in Freight Brokerage and general Brokerage operations
- Strong skills in Customer Service and a client-focused mindset
- Experience with Dispatching and coordination of shipping logistics
- Proficiency in Account Management and developing long-term customer relationships
- Excellent negotiation, communication, and problem-solving skills
- Ability to thrive in a fast-paced, on-site environment in Cumming, GA
- Working knowledge of industry-specific software and advanced logistics technologies is a plus
- Bachelor's degree in Business, Logistics, Supply Chain, or a related field preferred but not required