What are the responsibilities and job description for the Drain & Plumbing Technician position at Maxwell Plumb Mechanical?
Job description
Job description
Responsibilities:
- Must have 3-5 years' experience in this position.
- Complete all drain cleaning, jetting, and cable work related to in-home, service calls.
- Provide camera service for every mainline stoppage within 24 hours of the report.
- Know how to establish customer rapport to provide the right products and services.
- Educate and assist customers on the importance of sewer repair and replacement.
- Help customers select the right maintenance plan and understand warranty information.
- Explain reasons for blockage and illustrate how you will resolve the issue.
- Understand your service criteria and hold yourself accountable for exceeding revenue goals.
- Show yourself as professional and knowledgeable to win new referrals and repeat business.
- Work alongside customer service and dispatch to ensure the overall success of the business.
- Protect drain cleaning and camera equipment and keep a well-inventoried truck.
- Participate actively in all training exercises, morning meetings, trade shows, and retreats.
- Train and mentor apprentices to ensure quick, accurate repairs.
- OSHA/SST required
- Be accurate and timely with invoices, time cards, curbside feedback, and options sheets.
Requirements:
- Previous experience in drain cleaning or related field preferred
- Ability to work in physically demanding environments, including climbing, digging, and lifting heavy objects
- Proficient in using cabling machines, hand tools, and heavy equipment for drain maintenance and repair
- Familiarity with fiber splicing techniques for underground drainage systems is a plus
- Knowledge of safety procedures when working with high voltage equipment is essential
- Valid driver's license with a clean driving record is required
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the company.
Job Type: Full-time
Pay: $ $35.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vacation
- Sick time
- Holiday pay
- Vision insurance
- Bonus
Schedule:
- Weekends as needed
Work Location: On the road
Job Type: Full-time
Pay: $ $35.00 per hour
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Paid time off
- Tools provided
- Vision insurance
Work Location: On the road
Salary : $35