Quality Associate

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Product Surveillance Associate.

Job Description:

Job Title: Product Surveillance Associate

Job Type: Contract

Job Location: Sturtevant, WI

Work Schedule: On-site

Pay Rate: $22, Based on experience

Description:

• The Product Surveillance Associate position provides clinical and safety assessments of post-market events. This position is an integral role in marketing compliance with global regulations.
• Work with minimal supervision and requires a high degree of interaction with customers, health care professionals at all levels within the organization.
• Processing product complaint reports received by phone, electronic, or verbal correspondence in accordance to applicable SOP(s).
• Provide technical support and remote troubleshooting guidance as needed.
• Conduct follow up activities to be able to close complaint records in a timely manner.
• Complete complaint investigations which may include execution of product returns and subsequent evaluations, reviews of manufacturing records, and assuring proper approvals are obtained as part of closures.
• Process product replacement orders, create device service orders, and/or utilize the company's inventory management system as applicable. SAP experience is preferred.
• Execute the activities of processing complaints in accordance with the Company Quality System.

Qualifications:

• BS in a Physical Science or Engineering or Equivalent Experience required.
• Experience in Quality Assurance and/or other regulated industry or similar experience required.
• Strong technical writing and general problem-solving skills required.

About Maxonic:

Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.

Interested in Applying?

Please apply with your most current resume. Feel free to contact Waseem Sheikh (waseem.s@maxonic.com/(408) 400-2322) for more details.