Chiropractic Assistant

Required Shift and Meeting Times:

Monday: 7:30 am-11:30 am and 2:30 pm-6:30 pm

Tuesday: 9:30 am-10:30 am and 11:00 am-3:30 pm

Wednesday: 7:30am-11:30 am and 2:00pm-6:30pm

Thursday: 2:00pm-6:00pm

Friday: 7:30am-11:00am

Job Requirements

Overview:

A Chiropractic Assistant plays a pivotal role in creating a positive experience for patients, supporting chiropractors in delivering care, and ensuring the smooth operation of the clinic. It requires a combination of administrative skills, interpersonal communication abilities, and a basic understanding of chiropractic procedures and terminology

Chiropractic Assistant Responsibilities:

*Include but not limited to*

Patient Interaction and Reception:

• Greeting patients warmly, by name, as they enter the clinic..
• Assisting patients with checking in for appointments and completing necessary paperwork.

Appointment Scheduling and Management:

• Using the clinic's scheduling software to book appointments for patients.
• Confirming appointments and providing reminders through communication channels (phone calls, emails, text messages).
• Managing the appointment calendar efficiently and ensuring optimal scheduling.

Administrative Support:

• Maintaining accurate patient records while ensuring confidentiality and adhering to HIPAA regulations.
• Handling billing and payments while providing explanations in a clear and understandable manner.

Assisting Chiropractors and Patient Care:

• Prepare treatment rooms for patient appointments.
• Escort patients to treatment rooms and ensure they are comfortable.
• Assist chiropractors with patient care as needed, such as setting up equipment or explaining treatment procedures.

Answering Phones and Email:

• Manage incoming calls, emails and text messages, responding to inquiries or forwarding them to the appropriate staff member.
• Provide information about the clinic's services, fees, and scheduling availability.

Maintaining Patient Records:

• Ensure patient records are accurate, up-to-date, and stored securely.
• Prepare charts or electronic records for upcoming appointments.

Patient Education and Follow-Up:

• Provide patients with information on prescribed exercises or therapies as instructed by the chiropractor.
• Follow up with patients to schedule future appointments or check on their progress.

Customer Service Excellence:

• Providing exceptional customer service to enhance patient satisfaction.
• Addressing patient inquiries, concerns, and resolving issues promptly and professionally.
• Ensuring a positive and supportive environment for patients through effective communication.

Team Collaboration:

• Collaborating effectively with chiropractors, chiropractic assistants, and other healthcare professionals within the clinic.
• Participating actively in team meetings, training sessions, and continuing education to stay informed about clinic policies and procedures.

Adherence to Regulations and Standards:

• Adhering to healthcare regulations and maintaining compliance with privacy and confidentiality standards.
• Following clinic protocols and procedures rigorously to ensure patient safety and uphold quality standards in patient care.

Patient Outreach and Community Engagement:

• Assisting with patient outreach efforts, such as promotional activities or community events.
• Supporting marketing initiatives to attract new patients and engage with communities effectively.

5 Essentials:

• Coordination of 5 Essential Events.
• Coordinating, planning, and leading 5 Essential classes.
• Marketing coordination and execution to fill 5 Essentials classes.
• Maintaining adequate product knowledge and sales.
• Assisting and working closely with our functional health team.
• Patient retention.

Miscellaneous Tasks:

• Handle miscellaneous administrative tasks as assigned by clinic management.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance

Work Location: In person

Salary : $15 - $20