Chiropractic Assistant / Check Out

Job Summary

We are looking for a detail-oriented and confident Check-Out Chiropractic Assistant to serve as the “Boss of Tomorrow” in our office. This role focuses on patient accounts, financial coordination, scheduling, and ensuring patients leave with a clear plan and excellent experience.

Key Responsibilities

Patient Check-Out & Experience

• Check out patients after appointments and ensure a smooth exit process
• Clearly explain next steps, care plans, and upcoming visits
• Help patients feel confident and informed about their treatment plans

Scheduling & Coordination

• Schedule future visits, consultations, and follow-ups
• Reschedule missed appointments and maintain accurate schedules
• Coordinate care plans and map out patient appointments

Financial & Administrative Duties

• Manage patient accounts and enter transactions
• Collect payments (services, plans, retail products)
• Set up and explain financial agreements and payment plans
• Verify and interpret insurance coverage (BCBS, UHC/Optum, Aetna, Medicare)
• Assist with basic insurance-related questions
• Prepare and process daily financial reports and deposits

Communication & Office Support

• Answer incoming calls and assist patients with questions
• Communicate with doctors regarding patient care plans and needs
• Promote workshops, events, and office initiatives

Patient Engagement

• Support patient recognition programs (Patient of the Week, etc.)
• Manage testimonials and patient feedback
• Encourage participation in workshops and wellness programs

Daily & Weekly Tasks

• Balance and reconcile daily income
• Prepare end-of-day financial reports and documentation
• Track patient visit metrics and collections
• Assist with weekly reporting and team meetings
• Review and maintain accurate patient account records

Qualifications

• Strong communication and customer service skills
• Comfortable discussing finances and payment options with patients
• Highly organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Basic computer and administrative skills
• Previous front desk, billing, or healthcare experience preferred

What We’re Looking For

• Confident and professional communicator
• Detail-oriented and accountable
• Positive, team-focused attitude
• Reliable and efficient under pressure

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Gym membership
• On-the-job training
• Opportunities for advancement
• Paid time off
• Wellness program

Work Location: In person

Salary : $20 - $25