What are the responsibilities and job description for the Healthcare Assistant Data Entry Clerk position at Maxim Healthcare, LLC?
The Healthcare Assistant Data Entry Clerk plays an essential role within the healthcare environment by supporting the Customer Service Team with data management and patient interactions. Reporting directly to the Office Manager and Administration Head, this position focuses on maintaining accurate records, managing customer inquiries from patients, providers, and internal staff, and collaborating closely with clinical personnel. The role requires proficiency in CRM software, Electronic Health Records (EHR), and data management systems, alongside strong attention to detail and confidentiality. Opportunities for advancement within the healthcare department are available based on performance and professional development.
Responsibilities
- Manage patient and provider inquiries with professionalism and accuracy
- Perform precise data entry and maintain up-to-date healthcare records
- Utilize CRM, EHR, and custom database systems for data management
- Handle complaint resolution and provide relevant product or service information
- Maintain confidentiality and security of sensitive healthcare information
- Collaborate with clinical staff and internal teams to support workflow
- Develop and update knowledge base related to healthcare services
- Ensure timely and accurate record maintenance across platforms
Preferred Qualifications
- Entry-level customer service experience in healthcare or related field
- High school diploma or equivalent
- Familiarity with CRM software and Electronic Health Records (EHR)
- Proficient with data management systems and Microsoft Office Suite
- Strong multitasking, communication, and time management skills
- High attention to detail and professionalism in handling confidential information
Salary : $18 - $25