Senior Program Manager (ERP Transformation)

Senior Program Manager – ERP Transformation (Cloud Implementation)

Location: Seattle, WA (Hybrid – minimum 3 days onsite per week)

Position Type: Full-time / Contract (24 months)

Our client, a global organization undergoing a large-scale digital transformation, is seeking a Senior Program Manager – ERP Transformation to lead the execution of a multi-year enterprise ERP cloud implementation program.

This role will own end-to-end delivery across cross-functional business and IT teams, ensuring successful migration from legacy systems to a modern cloud ERP platform. The position requires strong leadership across integrated workstreams, disciplined program governance, and the ability to drive execution in a complex, global environment.

Key Responsibilities

Program Leadership & Execution

• Own full lifecycle delivery of the ERP transformation program (planning → deployment → stabilization)
• Lead integrated program planning across all workstreams, including ERP configuration, integrations, data migration, reporting, and deployment
• Manage program scope, schedule, budget, and RAID (risks, assumptions, issues, decisions)
• Drive execution of critical milestones including testing, cutover, go-live, and hypercare
• Ensure alignment across business functions including Finance, Supply Chain, Operations, and Commercial teams

Governance & Integrated Planning

• Establish and lead program governance structure (executive reviews, steering committees, and workstream forums)
• Maintain a single, integrated program roadmap across releases, regions, and dependencies
• Manage cross-functional dependencies and protect the program critical path
• Deliver clear, executive-level reporting on progress, risks, and key decisions

Cross-Functional Leadership

• Lead and mentor Project Managers across global workstreams and regions
• Define program standards, tools, and operating cadence (planning, reporting, dependency tracking)
• Drive accountability, remove blockers, and escalate risks with actionable solutions
• Ensure alignment between internal teams and external partners

Stakeholder & Business Partnership

• Serve as primary program lead for senior business stakeholders
• Drive decision-making on scope, requirements, and deployment strategy
• Translate business needs into executable plans and measurable outcomes
• Present decision-ready updates to executive leadership

ERP Transformation & Delivery

• Lead migration from on-premise ERP systems to cloud-based platforms
• Oversee data migration, integrations, and workflow transformation across ERP modules
• Support global rollout strategy, including regional deployment considerations
• Ensure readiness for system cutovers and operational continuity

Change Management & Adoption

• Define and lead change management, training, and communication strategies
• Ensure stakeholder alignment and readiness across impacted teams
• Oversee training programs, adoption tracking, and post-go-live support
• Drive user adoption and long-term value realization

Vendor & Financial Management

• Manage delivery across ERP vendors, system integrators, and third-party partners
• Ensure alignment to scope, milestones, and quality expectations
• Oversee program budget, forecasting, and resource planning
• Identify risks and implement corrective actions to maintain financial targets

Risk & Compliance Management

• Maintain program-level risk and issue management processes
• Ensure compliance with IT controls, data governance, and regulatory requirements
• Drive structured cutover planning and contingency strategies

Required Qualifications

• Bachelor’s degree in Information Systems, Engineering, Business, or related field
• 10 years of experience leading large-scale enterprise programs
• 7 years leading ERP implementations or major system transformations
• Experience delivering at least one full lifecycle cloud ERP implementation (e.g., SAP, Oracle, Microsoft Dynamics, Infor)
• Proven ability to lead cross-functional teams across business and IT organizations
• Experience managing large budgets and complex, multi-vendor environments
• Strong understanding of end-to-end business processes (Order-to-Cash, Procure-to-Pay, Record-to-Report, Supply Chain)
• Excellent communication and executive stakeholder management skills

Preferred Qualifications

• PMP, PgMP, or equivalent certification
• Experience in consumer products, retail, or manufacturing environments
• Background working with system integrators or ERP vendors
• Experience supporting global deployments across multiple regions
• Change management certification (e.g., Prosci) or equivalent experience

Key Competencies

• Enterprise Program Leadership & Execution
• Strategic Thinking & Systems Integration
• Executive Communication & Influence
• Financial & Operational Acumen
• Change Leadership & Organizational Alignment
• Vendor & Partner Management
• Risk Management & Problem Solving

Why This Role

• Lead a high-impact, enterprise-wide ERP transformation initiative
• High visibility with executive leadership and cross-functional stakeholders
• Opportunity to drive operational transformation and scalable business processes
• Work in a fast-paced, high-growth environment with meaningful impact