What are the responsibilities and job description for the Training Store Manager position at Mavis Tire?
Company Description
Mavis Discount Tire is one of the largest independent automotive service platforms in the United States, with a history of over 50 years offering value-oriented tire and auto services. Following mergers and acquisitions, Mavis now operates over 2,300 locations across 39 states, delivering comprehensive services including brakes, alignments, oil changes, and more. With a strong commitment to customer satisfaction, Mavis takes pride in providing high-quality service and fostering a respectful and supportive work environment. Recognized as an industry leader, Mavis emphasizes growth by welcoming talented team members to its expanding workforce.
Role Description
This is an on-site full-time role for a Training Store Manager located in Akron, OH. The Training Store Manager will oversee store operations, lead a team to deliver excellent customer service, and ensure compliance with company policies. Key responsibilities include managing retail sales, handling customer interactions to enhance satisfaction, training staff to meet professional standards, and driving the store’s performance. This position also involves maintaining inventory levels and meeting sales goals while fostering a customer-first culture.
Qualifications
- Proficiency in Customer Service and Customer Satisfaction, with a dedication to fostering positive customer relationships.
- Experience in Training and mentoring team members to achieve operational excellence.
- Strong skills in Store Management with the ability to handle operational responsibilities, such as inventory management and adherence to safety guidelines.
- Expertise in Retail Sales strategies, including achieving sales objectives and driving store performance.
- Ability to work in a fast-paced, collaborative environment with strong leadership and communication skills.
- Prior experience in automotive or retail sectors is a plus.
- High school diploma or equivalent; additional certifications or training in management or customer service is advantageous.