Sales Agent

Mavis Discount Tire – Sales Agent

Mavis Discount Tire has an immediate opening for an experienced Sales Agent at our Operations Support Center in White Plains, NY to schedule and manage Mavis My Way reservations, particularly At Home and Mavis Valet services. Qualified candidates will exhibit strong communication and sales skills, organizational skills, high attention to detail, computer proficiency, quick and accurate decision making, the ability to learn quickly and comfort in multitasking. As a full-time Sales Agent, individuals should be prepared to operate in a busy, fast-paced and changing environment.

With over 3,000 retail locations, Mavis is one of the largest independently held tire sales and automotive repair chains in the United States.

Duties & Responsibilities:

• Managing incoming customer reservations
• Communicating with customers to confirm job details
• Scheduling jobs and dispatching Mavis employees
• Strategizing and collaborating with Mavis employees on routes, inventory pickup, and job details
• Communicating with Mavis employees
• Managing and operating a scheduling platform
• Handling customer concerns and requests for information in an expeditious and professional manner
• Documenting conversations and situations for each job appropriately
• Problem solving in a professional manner
• Assuring all policies and procedures are followed
• Other duties as needed

Job requirements:

• Be at least 18 years of age or older
• Stable, verifiable work history
• Prior work experience in sales & dispatching preferably with experience in a commercial business.
• Possess a good sense of urgency and attention to detail.
• PC and software proficiency
• Excellent Customer Service Skills
• Excellent communication and organizational skills
• Knowledge of local roads and towns (Greater Greenwich area)

WHY WILL I LOVE WORKING WITH MAVIS?

At Mavis, we understand that our people are our greatest asset. We value our team member's hard work and that's why we proudly offer you benefits and rewards to support your lifestyle and well-being. As a Dispatcher, you can expect:

• a safe, positive working environment;
• an excellent combination of fringe benefits, like health, dental, vision and life insurance;
• a 401(k) retirement savings plan with employer match;
• paid vacations;
• paid personal and sick time;
• paid holidays;
• paid on-the-job training; and,
• opportunities for career growth and advancement.

To learn more about working with Mavis, click here!

Get on the road to success at Mavis Discount Tire. What are you waiting for? APPLY NOW!

Mavis is an Equal Opportunity Employer

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant’s or an employee’s sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.