What are the responsibilities and job description for the Store Manager - Mavi, Alderwood Mall position at Mavi North America?
Store Manager (Full-Time)
Location: Lynwood, WA - Alderwood Mall
Reports to: Director of Retail
Role Overview
As a Mavi Store Manager, you are more than just a retail leader—you are a brand ambassador and business driver. You’ll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.
What Makes a Great Mavi Store Manager?
- Customer-Obsessed
Prioritizes delivering a best-in-class experience
Builds meaningful connections with regulars and new customers
- Team-First Mentality
Leads by example, motivates through coaching—not just direction
Invests in team development and celebrates team wins
- Commercially Driven
Strong understanding of KPIs, stock flow, and profitability
Uses data to drive decisions and maximize daily sales opportunities
- Detail-Oriented Operator
Maintains high standards across VM, stockroom, and shopfloor execution
Confident in managing opening/closing, scheduling, and loss prevention
- Agile & Solutions-Oriented
Thrives in fast-paced retail with shifting priorities
Takes initiative, stays calm under pressure, and adapts quickly
- Authentic & Positive Communicator
Confident, open communicator who embodies Mavi’s friendly and genuine tone
Builds trust and loyalty with customers and team alike
- Passionate About the Brand
Wears and loves the product—understands the importance of Fit, Fabric, Foundation
Embodies denim lifestyle and represents Mavi proudly in and out of the store
Key Responsibilities
- Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
- Maximize store profitability through effective scheduling, payroll, and expense management
- Recruit, onboard, and develop store talent aligned with Mavi’s values and standards
- Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
- Drive performance through weekly/monthly business reviews and KPI tracking
- Bring Mavi’s brand story to life on the sales floor through Fit, Fabric, Foundation
- Manage local marketing activations and build community engagement
- Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
- Maintain full access to all store systems; responsible for opening and closing procedures
Required Skills & Qualifications
- Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
- Proven track record of meeting or exceeding sales targets and KPIs
- Strong team management, coaching, and talent development skills
- Excellent communication, interpersonal, and organizational abilities
- Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
- Passion for fashion and a genuine interest in denim
- Flexible availability, including evenings, weekends, and holidays
- Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
- Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
