What are the responsibilities and job description for the Houseperson - Wendover position at Maverick NV LLC?
Description
Team Members Will Enjoy:
• Paid Time Off
• Flexible schedules
• Medical, Vision, and Dental insurance
• Short-Term/Long-term Disability Insurance
• Education Reimbursement up to $5,250 annually
• 401k plan
• Employee meal discount program
• And more!
The Housekeeping House Person is responsible for acting in a support role to Housekeepers and Supervisors. Clean hallways and remove trash while providing great customer service. Work in a fast and efficient manner.
Responsibilities include but are not limited to:
- Follow all company and department policies and procedures and Maverick Cleaning and Sanitation Guidelines.
- Stock linens, strip and make beds.
- Assist housekeepers with the upkeep of supplies and removal of trash.
- Assist in cleaning as requested.
- Clean restrooms and replace and maintain paper products as required.
- Use correct cleaning chemicals for designated surfaces, according to Osha regulations and hotel requirements.
- Clean and maintain hotel hallways, stairwells, and elevators.
- Wipe/clean/vacuum luggage carts.
- Clean Guest Laundry as needed.
- Communicate with guests in a professional and friendly manner. Handle guest complaints, ensuring guest satisfaction.
- Ensure security of guest rooms and privacy of guests; turn over any lost and found items from guest rooms to supervisor.
- Maintain knowledge of hotel fire and emergency procedures.
- Inspect rooms for safety hazards and for the operating condition of equipment. Report any damages or maintenance problems to Housekeeping Supervisor.
- Adhere to Lost and Found policy including key control.
- Follow cleaning schedules and procedures to meet high standards of cleanliness and sanitation
- Correctly collects, transports, and properly stores or disposes of trash, soiled linens, and biohazardous waste according to facility and departmental policy and procedure
- Maintain cleaning equipment and supplies in good condition
- Report any maintenance issues or safety hazards to the supervisor
- Adhere to health and safety regulations and guidelines at all times
- Perform related and/or other duties as required.
Requirements
• Experience in hospitality industry in similar position desired.
• Familiarity with general building cleaning.
• Must be detail-oriented with good organization skills.
• Familiarity with cleaning products and equipment as well as cleaning techniques.
• Frequent lifting and pushing of supplies/equipment.
• Exceptional guest service skills required.
• Able to work independently and follow instructions regarding priorities of tasks.
• Must be punctual and have regular and reliable attendance.
• Ability to follow all of Maverick Gaming standards policies and procedures.
• Able to communicate effectively.