People and Culture Coordinator (Full Time)

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more.

At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

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MKR People and Culture Coordinator

Primary Responsibilities: Assist in Managing and coordinating all Team Member events. Assist as needed and while under the direction of leadership, be responsible for the People and Culture Office Administration related to Mauna Kea Resort. Assist in the regular day to day activities of People and Culture and in the administration of employment, training and employee relations. Distribute incoming and outgoing mail. Create and distribute flyers and memos at the direction of the Director of People and Culture. Answer the phone and respond to or refer inquires. Order and stock supplies and forms. Perform other related duties as assigned or required.

Essential Duties:

1. Assist the Director or People and Culture Manager in the day to day activities, special projects and reports.
2. Manage and coordinate employee sports, social or recognition events and employee incentive programs.
3. Conduct meetings in organizing employee events or other programs.
4. Research, make recommendations and determine budget for employee related activities or programs.
5. Orientate employees on eligible benefits and process timely enrollment, report of changes, processing claims and termination of benefits for assigned area of responsibility.
6. Process billings and assure proper and timely payment of benefit premiums for assigned area of responsibility.
7. Administer FMLA process.
8. Conduct new hire processing as it relates to benefits and/or recruitment.
9. Assist Benefits Manager in coordinating all benefits related events.
10. Administer the Daily Buzz.
11. Open the office daily, answer telephone and take messages.
12. Generate, post and distribute flyers and memos under the direction of the Director or Manager.
13. Respond to correspondence and inquires; complete verification forms.
14. Process hotel room request forms and assist employees with other human resources related requests or inquires.
15. Post notices, update hotel bulletin boards.
16. Maintain department files and correspondence.
17. Assist other positions in the department.
18. Perform other related duties as assigned or required.

Other Duties:

1. Keep office clean and tidy.
2. Order and stock supplies and forms, including handbooks.
3. Process incoming and outgoing mail.

Working Conditions:

1. Normal office conditions.
2. Walk through resort property
3. Travel between hotels and off property

Work Hours:

1. Must be able to work hours set by the Director of People and Culture.
2. Must be able to work in excess of 40 hours per week.

Equipment Use:

1. Ability to use a computer with Resort's word and spreadsheet programs, e-mail, human resources and payroll programs and other software or programs required.
2. Ability to use the telephone
3. Ability to use various office equipment including but not limited to calculators, photocopiers and facsimile machines.

Mental and Physical Demands:

1. Must be able to prioritize and organize workload to ensure deadlines are met.
2. Able to stand and walk to travel through the resort and conduct observations and orientation.
3. Able to sit, bend, reach to do administrative duties.
4. Able to lift and carry up to 25 lbs.

Communication Demands:

1. Must have strong verbal and written communication skills.
2. Must be able to speak to large groups to do training or presentations.
3. Must be able to effectively communicate over the telephone and in person.
4. Able to write memos and procedures.

Minimum Qualification Requirements:

1. High school diploma or equivalent, College degree in preferred
2. Must demonstrate diplomacy, creativity, organizational skills and have a friendly and hospitable personality
3. Must have strong administrative, communication (written/verbal) skills, and ability to multi-task
4. Must be a self-starter

We appreciate your interest in joining our 'Ohana. Due to our numerous inquiries, only qualified applicants for posted positions will be contacted by phone or email provided on your employment application form.