Quality Assurance Engineer

Why Join AmerCable?

• Medical, dental & vision coverage with HSA contributions
• 401(k) with company match, vested immediately
• Attractive incentive bonus plans
• Employer-paid Life, AD&D, and Long–Term Disability insurance
• Wellness incentives
• Free Employee Assistance Program (EAP)
• Discounts on fitness, shopping & travel (Blue365, LifeMart & more)

We are seeking a detail-oriented and proactive Quality Assurance Engineer to join our team. In this role, you will ensure our products meet the highest standards of quality, reliability, and performance before they reach our customers. You will collaborate closely with developers, product managers, and other stakeholders to identify issues early and drive continuous improvement. 

Key Responsibilities:

• Develop, review quality metrics and other KPI's to assist Operations
• Prepare and implement quality assurance policies and standards 
• Lead & participate in problem-solving teams to address high cost and/or high frequency defects.
• Serve as point person for quality system audits from third-party agencies and customers.
• Collaborate with cross-functional teams such as Production & Engineering to ensure products meet customer demands and expectations. 
• Work closely with the production team to continuously improve the quality of existing products and services
• Assist with customer complaints to ensure containment, determine root causes, implement corrective actions and communicate with customers.
• Contribute to process improvements and QA best practices. 

Qualifications

• Bachelor’s degree in Business, Computer Science,Engineering, or related field (or equivalent experience). 
• 3 to 5+ years of experience in software quality assurance or testing. 
• Strong Analytical experience is preferred, with the ability to evaluate data and identify trends
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