MATTERbox Business Development Manager

SUMMARY:

This is a primary revenue- and donation-generating role focused on accelerating growth in MATTERbox (MBX) sales and corporate engagement. This position exists to expand market share, secure strategic partnerships, and generate revenue that fuels MATTER’s social enterprise model.

Success in this role is defined by direct field-based sales activity and measurable revenue performance. The majority of time in this position will be spent actively engaging prospects and partners outside MATTER’s physical office through in-person meetings, outreach, and relationship development. The individual is expected to secure new MBX revenue in the first year and demonstrate ongoing, sustainable growth in both new and repeat business.

The role leads all MBX sales functions, including pipeline development, prospect engagement, corporate contracting, and strategic account management. While collaboration across MATTER programs is essential, performance will be evaluated primarily on external sales activity, new revenue secured, and client retention.

This role requires consistent in-person engagement with corporate partners, including travel to client sites, networking events, conferences, and external meetings. This position operates as both a lead seller and an architect of a scalable sales model as the team grows. From relationship cultivation through contract signing and event delivery, this role owns the full sales lifecycle and ensures an exceptional partner experience.

This position reports to the President, U.S. Operations & Chief Engagement Officer.

MAIN RESPONSIBILITIES:

Revenue Growth Sales Leadership (Core Function)

• Drive MBX revenue growth and donations through new business acquisition, renewals, and expansion of existing partnerships
• Maintain and continuously advance a strong sales pipeline using disciplined prospecting, follow-up, forecasting, and reporting
• Develop and execute a sales strategy focused on annual revenue targets, new market development, and customer retention
• Conduct in-person sales calls, site visits, and corporate presentations as a central part of the sales process
• Network and engage with corporate decision-makers, community leaders, and philanthropic partners to secure opportunities
• Serve as the lead representative of the MATTERbox in sales conversations, presentations, negotiations, and stewardship
• Evaluate sales activity and conversion data to determine strategy adjustments, messaging improvements, and new revenue opportunities

Client Engagement and Sales Execution

• Convert prospects to contracted partners through presentations, relationship building, and clear value articulation
• Serve as the primary on-site representative at MBX activations to support engagement, onsite visibility, and partner retention
• Deliver in-person and virtual presentations and facility tours to cultivate new and repeat partners
• Maintain high standards of customer experience, responsiveness, organization, and professionalism
• Build long-term relationships that lead to recurring and increased-year-over-year business

Systems, Reporting, Collaboration, and Scaling

• Enter and track all sales activity, contacts, outcomes, and forecasting metrics in Salesforce and related dashboards
• Collaborate closely with internal partners including operations, MBX production, shipping, marketing, and executive leadership
• Communicate proactively regarding inventory and shipping timelines to ensure seamless customer fulfillment
• Participate in ongoing process development, documenting scalable systems as the MBX sales program grows
• Support large-scale events such as MATTERbox Madness and MATTER Education Initiative (MEI), prioritizing revenue outcomes
• Attend all MATTERbox team meetings, participate in team-building and social activities and complete all required trainings as assigned
• Other duties as assigned

QUALIFICATION REQUIREMENTS:

• Enthusiasm for MATTER and the organization's mission to help people launch projects that improve communities
• Requires an existing book of business built through your prior work and demonstrated ability to leverage existing client network and connections
• Confident selling through objections, setbacks, and “no” responses
• Bachelor’s degree or equivalent professional experience
• Proven entrepreneurial, results-focused sales leader with demonstrated success in high-touch corporate sales, business development, partnership development, and revenue generation
• Demonstrated ability to build, manage, and grow a strong revenue pipeline while stewarding long-term partner relationships
• Strong interpersonal, communication, and presentation skills, with the ability to influence and build trust with donors, corporate partners, community leaders, and internal stakeholders
• Experience mentoring, leading, or collaborating within a sales team environment
• Proficiency with CRM systems and reporting (Salesforce preferred) and strong working knowledge of Microsoft Office Suite
• High level of professionalism, follow-through, initiative, and attention to detail
• Ability to work independently while collaborating effectively within a fast-paced, growing, mission-driven environment
• Ability and willingness to travel regularly to meet clients, conduct sales calls, and attend networking events and conferences
• Ability and willingness to travel for events, networking, supporter engagement, and occasional international experiences
• Physical ability to routinely lift and move boxes of supplies and materials (up to 50 lbs.), and to stand for extended periods during volunteer events

ADDITIONAL INFO:

• Full-time, exempt position under the outside sales exemption, eligible for MATTER’s comprehensive benefits package, including paid time off, paid holidays, health reimbursement arrangement, 401(k) plan, and professional development stipend
• Compensation range is $60,000 to $65,000 (depending on experience), which includes base pay and eligibility for performance-based incentives tied to sales results
• Full-time schedule of at least 40 - 45 hours weekly with flexibility based on event calendars and travel
• This role is based primarily at the MATTER office in St. Louis Park (MN), with some flexibility to work off-site when meeting with prospects, conducting sales activity, or traveling for MBX-related activities
• Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, lifting, pushing, and pulling are required to perform the essential functions of this job
• Employment is contingent upon successful background screening and completion of a personality assessment
• The employee in this position is not authorized to operate motorized equipment or machinery
• Regular, reliable attendance is an essential function of every job
• MATTER reserves the right to revise the duties of this position at any time

HOW TO APPLY:

Click the Apply For This Job button and upload BOTH your resume and cover letter.

Your cover letter is your chance to show us your personality, motivation, and passion for making a difference, and it is required to be considered further!

MATTER's CULTURE:

It is important to consider MATTER's culture of SERVICE before joining the team. Each letter in the word SERVICE represents a value. As a team, we commit this to memory due to its importance in working together for a common goal.  

'S' stands for Stewardship with a tag line, 'to whom much is given, much is required.' Each team member is responsible to actively look for ways to maximize the resources around us.  

'E' represents Enthusiasm with a tag line, 'be inspired and inspire others.' This is about having an eager enjoyment about MATTER's work to the point that other team members and MATTER constituents notice and are inspired to join you.

'R' is for Resourcefulness with a tag line, 'we see the value of what's in our own two hands.' Our founders asked the simple question about what they had in their hands to serve others. They used warehouses to begin a movement that has reached millions of people. We hold this value high as a simple question for all we reach because everyone has something to give and use for the good of others.

'V' is for Voluntary with the tag line, 'we choose to be here.' This means that we view our role in this movement as a privilege. We aren't forced to do this work, we choose to do it willingly. While team members are competitively compensated for their role, it shouldn't be held as a right.

'I' is for Innovation with the tag line, 'we find solutions.' MATTER often needs original and creative thinking to find solutions. In all cases, we need team members who bring a problem-solving attitude. We are more focused on working hard to find solutions than worrying about problems.

'C' is for Caring with the tag line, 'do unto others as you would have them do to you.' This is really about sympathizing and empathizing with our team members, those we serve and anyone we connect with for MATTER. It's about going above and beyond to help others.

'E' is for Entrepreneurial with the tag line, 'we turn sources into resources.' If you can't either think like an entrepreneur or appreciate the thinking of an entrepreneur, MATTER isn't for you.

Salary : $60,000 - $65,000