What are the responsibilities and job description for the Customer Service Sales Representative position at Matt Mormile-Farmers Insurance Agency?
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Bring on new clients and get commissions and bonuses!
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position. We are looking for an individual to become licensed with Property & Casualty and Life and Health to help grow their Insurance Career with us.
Benefits
Paid Time Off (PTO)
Annual Base Salary Commission Bonus Opportunities
Mon-Fri Schedule
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
Meet new business production goals and objectives as established.
Solicits for new business via telephone, networking, and other lead sources.
Develop insurance quotes, makes sales presentations, and closes sales.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Secure all Trailing Documents from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Provide exceptional customer service.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multi-task, follow-thru and follow-up.
Be able to obtain or currently possess a Property and Casualty insurance license.
Minimum 3-5 years prior sales experience is preferred.
