Job Summary:

An Automotive Title Clerk is responsible for ensuring the proper transfer of ownership for all vehicles sold or traded in by the dealership. They are responsible for preparing and processing vehicle registration and title documents, as well as ensuring compliance with state and federal laws related to vehicle ownership and registration.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Verify and process all paperwork related to the transfer of vehicle ownership.
• Prepare and submit all necessary documentation for vehicle registration and title transfers.
• Work with customers, lenders, and state agencies to resolve any issues related to vehicle titles and registration.
• Maintain accurate records of all vehicle transactions and ensure proper filing of all paperwork.
• Ensure compliance with all state and federal regulations related to vehicle titles and registration.
• Work closely with the dealership's finance and sales departments to ensure timely and accurate processing of all vehicle transactions.
• Maintain a high level of customer service and professionalism in all interactions with customers and other stakeholders.

• Maintain compliance with all company policies and procedures. 
• Perform related duties as assigned by supervisor.

Required Skills/Abilities: 

• Knowledge of state and federal regulations related to vehicle titles and registration.
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Strong organizational skills and attention to detail.
• Excellent communication skills and ability to work effectively with customers and other stakeholders.
• Ability to work independently and manage multiple tasks simultaneously.

Education and Experience:

• High school diploma or equivalent required.
• One year of related experience required.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.