Senior Human Resources Business Partner (Bilingual)

Job Summary

We are seeking a strategic and hands-on Senior Human Resources Business Partner to serve as a vital link between HR and our manufacturing team. Reporting directly to the VP of Human Resources, this role is designed for a very experienced HR professional with a deep footprint in the Greater Fall River or Southeastern Massachusetts business community.

As a key member of the HR team, you will drive excellence across four core pillars: Employee Relations, Talent Management, Learning & Development, and Talent Acquisition. You will act as a trusted advisor to managers and a champion for our workforce, following best-in-class HR practices.

Core Areas of Responsibility

1. Employee Relations & Advocacy

• Conflict Resolution: Act as the primary point of contact for complex employee relations issues, conducting thorough investigations and providing equitable resolutions.
• Bilingual Communication: Serve as a bridge for our diverse workforce by providing high-level HR support in both English and Spanish.
• Compliance & Policy: Ensure all labor practices align with state and federal regulations within a manufacturing environment.

2. Talent Management & Organizational Health

• Succession Planning: Identify high-potential employees and develop pathways to ensure leadership continuity in the manufacturing floor and in the office.
• Retention Strategy: Analyze data to identify trends and implement stay-interview programs.

3. Learning & Development (L&D)

• Skills Gap Analysis: Partner with supervisors to identify training needs specific to manufacturing and technical craftsmanship.
• Program Design: Facilitate or source training sessions focused on leadership development, safety, and soft skills.

4. Strategic Talent Acquisition

• Full-Cycle Recruitment: Manage the end-to-end recruitment process, from sourcing to offer.
• Local Networking: Leverage your existing network within Southeastern MA to build a pipeline of skilled manufacturing and administrative talent.

Operations & Systems

• HRIS Mastery: Maintain the integrity of HR systems (e.g., ADP, Workday, or Paychex) to ensure accurate reporting and data-driven decision-making.
• Process Improvement: Conduct root-cause analysis on areas to determine if the cause is a training gap or a systemic issue.
• Cross-Functional Collaboration: Partner with Manufacturing managers/supervisors to optimize staffing levels and shift structures.

Qualifications

• Experience: 7 years of progressive HR experience, with at least 3 years as an HR Business Partner in a manufacturing or industrial environment.
• Language: Professional-level fluency in Spanish (Written and Verbal) is required.
• Regional Expertise: Deeply networked in the Greater Fall River or South Coast area with knowledge of the local labor market.
• Technical Skills: Advanced proficiency in HRIS platforms and Microsoft Excel for data analysis and reporting.

Soft Skills

• Team Player: A "roll-up-your-sleeves" attitude with the ability to build rapport from the sewing floor to the Leadership Team.
• Detail Oriented: A "sharp eye" for compliance, payroll accuracy, and the nuances of employee documentation.
• Emotional Intelligence: The ability to handle sensitive situations with the "luxury" level of care and discretion our brand represents.