Creative Services Coordinator

About Matouk:

Matouk is where luxury, craftsmanship, and innovation come together to create the world’s finest linens for the bed, bath, and table. Founded in 1929, we are a family-owned company with a proud heritage of artistry and design. From our headquarters in Fall River, Massachusetts, we blend old-world techniques with modern technology to design exceptional products that bring comfort, beauty, and joy into homes around the globe.

Our people are at the heart of everything we do. At Matouk, you’ll join a passionate and collaborative team driven by creativity, excellence, and a commitment to growth. Together, we’re building on nearly a century of tradition while shaping the future of modern luxury.

Summary:

The Creative Services Coordinator will report directly to the Senior Manager, Creative Services & Product Development, and also work closely with other members of Creative Services & Product Development as well as marketing, sales and the ecommerce team to facilitate and support creative initiatives from inception to production. The Creative Services Coordinator will help the creative department reach its full potential to provide excellent creative solutions and execution across all business channels. The Creative Services Coordinator will be an organized, creative and highly motivated individual with an innate understanding of luxury branding and aesthetics.

Main Duties & Responsibilities:

Photography (30%)-

• Work with the Creative team to develop a deep understanding of existing photography and video assets
• Coordinate and assist Senior Manager (SM) with planning, management and documentation of silo photography, swatch asset creation and lifestyle photoshoots
• Assist on site with photoshoots as needed (organize physical samples, craft services, etc.)
• Support departments across the organization in locating digital assets
• Assist Creative Director (CD) with organizing and archiving inspirational images
• identify and organize discontinued photography assets in collaboration with CD and SM
• Research, source and manage ordering and delivery of props and sets for photoshoots
• Work with SM and Senior Graphic Design Manager to oversee retouching (using outside vendors) and replacement of images across channels

Product Development (30%)-

• Support SM and CD in the tracking, organization and storage of samples and swatches, coordinate sample shipments.
• Guide prototype hand-off to Quality Team for the Prototype Library.
• Collaborate with SM and Program Manager, Prototype Development, to meet product needs for photography and trade shows.
• Organize and return prototypes and finished products post-launch.
• Assist with seasonal archive sample allocation.
• Support SM in FAIR (First Article Inspection Report) documentation and communication

Environmental Design: Retail and Trade Shows (10%)-

• Manage digital archive of existing environmental spaces with a Matouk presence (retail and trade show) as well as inspirational images for future environments
• Support Creative Team in gathering internal and external client needs for Matouk environments.
• Onsite visits to retail locations as needed for measuring/photography
• Research and communicate with vendors to assist with all aspects of environmental installations (specs, deliverables, quotes, scheduling, installation).
• Assist with visual merchandising and signage of all Matouk environments
• Documentation and management of all existing props/fixtures/signage/creative assets

General (30%)-

Support CD/SM in other facets of their work when needed. May include:

• Update creative calendar to maintain adherence to project schedules; communicate with project stakeholders
• Coordinate with other departments to understand creative needs.
• Assist with marketing calendar to ensure consistent, seasonal, and relevant assets.
• Anticipate creative needs for upcoming marketing initiatives

Qualification Requirements:

• Bachelor’s degree preferred
• 1-3 years of post-college experience coordinating projects, team collaboration, and/or other professional experience, preferably in the creative space
• Experience in luxury brands and environments
• A positive, no job too small mentality. Very important.
• Problem solving skills and ability to think creatively and quickly on your feet to make things happen.
• Intense curiosity to personally learn and grow
• Self motivated
• Effective time management and organizational skills, with the ability to multi-task
• Understanding (or ability to learn) the technical and equipment requirements during shoots
• Understanding/awareness of basic graphic design programs Adobe Creative Suite (Illustrator, InDesign and Photoshop (will not need to use these programs but must understand how they are used)
• Able to create slides/spreadsheets/working documents
• Awareness of and/or interest in branding, design, marketing, luxury, home space
• Availability to travel within the US when needed. Possible travel requirements: NY market week and photoshoots.