Tech Delivery Manager

Job Description

Responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program. Communicates the work objectives, coordinates delivery, manages risks, ensures compliance to standards, and provides end-to-end visibility into the health of the deliverables. Ensures execution and delivery meets the clients expectations in terms of the functionality, quality, timeline and cost.

Key Responsibilities

• Coordinates and facilitates routines to support delivery - e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Plans and coordinates delivery and dependencies with across multiple teams.
• Facilitates dependency management/risk management/impediment removal for the defined deliverables.
• Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline.
• Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
• Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
• Ensures deliverables comply with Enterprise Change Management standards.
• Supports resource planning for delivery/execution.
• Individual Contributor.

Program & Project Management

• Responsible for programs/projects specific to initiatives that have significant impact.
• The PM will manage deliverables for regulatory project.
• Responsible to drive, track and plan execution activities, with scope of their programs.
• Responsible for ensuring plans exist and are executed in support of the organizations strategic goals and key priorities.
• Drives delivery of the committed deliverables and achievement of the success metrics/TBOs.
• Adhere to Enterprise Change standards for Program and Project Management (Program deliverables, tollgates, PPRT System of Record updates, change controls, Permit to Build requirements and more).
• Provide guidance and coaching to execution project managers within programs to ensure timely process metrics is tracked/reported.
• Provide senior leader program updates in both written and verbal formats.
• Lead program delivery management routines and provide leadership support for senior level portfolio deliverables, reporting and management routines.

Financial, Risk & Resource Management

• Manage program budget including monthly forecasting, variance commentary and resource allocations.
• Manage Risk and Controls for the organization.
• Manage Hiring plans/Goals for the organization.
• Manage Risk and Controls for the organization.

Required Skills

• 5-6 years of experience in managing Tech projects.
• Results-oriented who can develop and manage relationships based on trust, teamwork and knowledge.
• Strong business, technology and program/project management acumen.
• Proven ability to resolve program and project issues and mitigate risk by negotiating solutions that meet expected results.
• Need to be able to understand the functionality of the project.
• Ability to create executive quality materials within tight timeframes with limited direction from management.
• Excellent written/verbal communication and presentation skills at an executive level.
• Proficient with standard tools such as PowerPoint, Excel, Visio etc.
• Ability to connect dots and articulate clear and concise status and action plans to resolve issues and risks and at the right level of detail for the audience.
• Ability to confidently lead meetings and discussions to drive program and project deliverables and resolve issues and challenges.
• Skilled at managing scope, schedule, project schedules, risks, issues and interdependencies impacting the program/project and develops sound mitigation and GTG plans.
• Experience and tolerance to work iteratively in a fast-paced environment.