Jira Training Consultant

Matlen Silver is seeking a highly skilled Jira Training Consultant to support Learning and Enablement initiatives for our financial services client in Charlotte, NC. The project work includes driving continuous learning, operational excellence, and enabling maturity across our organization. This role is responsible for designing and facilitating learning sessions, enabling teams on enterprise tooling (Jira Align, Jira, Confluence), and supporting CIO teams in adopting best-in-class delivery practices. The ideal candidate blends expertise in agile frameworks, enterprise work management tools, and project management-with the creativity and communication skills needed to simplify the complex and engage diverse audiences.

Key Responsibilities:

• Design, lead, and facilitate engaging learning sessions, workshops, and recurring enablement forums for teams across the enterprise
• Develop learning materials, playbooks, job aids, and interactive content supporting project delivery and DevEx tools & practices
• Serve as a coach and facilitator for teams needing guidance tooling and processes
• Jira Align & Jira Expertise
• Provide hands-on guidance to teams on Jira Align for strategic planning, road mapping, work alignment, and portfolio visibility
• Assist with Jira board configuration, workflow optimization, and reporting to support efficient team operations
• Support leaders and PMs in effectively using the tools to their advantage

Required Qualifications:

• 3 years facilitating learning sessions, training, or workshops for technical and nontechnical audiences
• Hands-on experience configuring and supporting Jira Align in an enterprise environment
• Strong knowledge of Jira workflows, structures, and reporting
• Demonstrated project management experience (Agile, Waterfall, or hybrid)
• Ability to create advanced Confluence pages utilizing macros, HTML/CSS, or custom templates
• Excellent communication and storytelling skills, with the ability to translate complex topics into simple concepts
• Proven ability to coach teams, build relationships, and work collaboratively across organizations.

Desired Qualifications:

• Jira Align or Atlassian certifications
• PMP, PMIACP, CSM, SAFe, or similar agile/project management credentials
• Experience supporting enterprise transformation or largescale delivery environments
• Background in technology, financial services, or large-matrix organizations

About Matlen Silver:

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: info@matlensilver.com // 908-393-8600.