Assistant Manager (Ranch Steakhouse Norman/FT) Safety Sensitive - Driving

Job Details

Description

EXAMPLES OF WORK PERFORMED FOR RANCH ASSISTANT MANAGER:

• Provide level of service which ensures customers return.
• Handle customer requests and complaints professionally.
• Create and maintain a restaurant environment which invites and welcomes customers to the restaurant.
• Complies with company policies and procedures to ensure customer satisfaction to achieve restaurant objectives.
• Effectively manage employee turnover.
• Provide a positive working environment and handle employment issues appropriately.
• Work in conjunction with host staff in setting up for dinner service by preparing floor chart noting all call parties, specials instructions, and special needs.
• Ensure food facilities are kept clean, sanitary, and well maintained.
• Manage and motivate staff to increase sales and ensure efficiency.
• Training of all FOH staff.
• Weekly ordering of supplies.
• Monthly inventory.
• Respond to customer complaints and comments.
• Daily administrative back-office paperwork including tip sheets, house account records, balance sheet, etc.
• Walking the restaurant floor, meeting with customers, and managing FOH and BOH staff (in conjunction with Kitchen Manager, other FOH Manager(s), & General Manager)
• Resolve staff questions, coordinate workflow, assist with hiring of employees.
• Prepare staff schedules.
• Monitor employee schedules and hours.
• Enforce all company policies and procedures.
• Perform daily pre-shift meetings.
• Maintain an accurate and efficient inventory and cost.
• Schedule equipment repair.
  
  

Perks that come with the job as Ranch Assistant Manager:

• Fun work environment!!   
• Benefits Package - Health, Dental & Vision, 401K matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short and Long Term Disability and Employee Assistance Program
• Paid Vacation   
• Employee Discounts 10%   
  
  

EMPLOYMENT STANDARDS: Ability to communicate effectively with team members; positive attitude when working with customers; knowledge of employment and safety procedures; knowledge of food safety practices. Management experience required. Oklahoma liquor license required. must be at least 21 years of age with a valid Driver’s license with no more than 2 traffic violations or 1 chargeable accident within the past three years.

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening, and repetitive motion.

Heavy Work: Lifting up to 20 lbs occasionally.

Work Environment: Occasional exposure to heat, cold, and water.

Mathis Management is an Equal Opportunity Employer.

• Safety Sensitive*