What are the responsibilities and job description for the Receptionist position at Math & Reading Center of Sylvania?
Overview
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and ensuring smooth office operations. This role requires strong communication skills, proficiency with office management tools, and the ability to handle multiple tasks efficiently. Bilingual abilities are a plus, along with experience in administrative support and office management. The Receptionist will play a vital role in maintaining an organized and welcoming environment for clients, staff, and visitors.
Responsibilities
- Greet visitors and clients warmly, ensuring a positive first impression.
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately.
- Handle front desk duties including scheduling appointments, managing calendars, and coordinating meetings.
- Perform data entry, filing, and maintain accurate records using Microsoft Office, Google Workspace, and other office software.
- Support office management tasks such as bookkeeping with QuickBooks or similar tools.
- Assist with administrative tasks including proofreading documents, managing correspondence, and supporting customer service efforts.
- Maintain organization of office supplies and ensure the reception area is tidy and professional.
- Provide customer support via phone or email, addressing inquiries efficiently and courteously.
- Support clerical functions such as typing reports, managing appointments, and supporting personal assistant duties if required.
Requirements
- Proven experience in office administration or clerical roles; previous receptionist experience preferred.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills.
- Familiarity with multi-line phone systems and excellent phone etiquette.
- Ability to manage calendars effectively and handle scheduling conflicts professionally.
- Excellent organizational skills with attention to detail; ability to prioritize tasks efficiently.
- Bilingual abilities are a plus to serve diverse client needs.
- Experience with QuickBooks or bookkeeping is beneficial but not mandatory.
- Strong customer service orientation with excellent communication skills—both verbal and written.
- Ability to work independently while maintaining a professional demeanor in a fast-paced environment.
Job Type: Part-time
Base Pay: From $15.00 per hour
Expected hours: 10 per week
Work Location: In person
Salary : $15