Senior Development Coordinator

• Serve as a primary administrator for the CRM, including creating and maintaining SOPs, leading training for licensed users, and ensuring the accuracy, security, and integrity of the data. 
• Manage data entry, including updating and adding contacts and organizations to the CRM; creating campaigns and external donation forms; and accurately coding specific subsets of constituents, including giving society donors, volunteers, partners, event attendees, and prospects. 
• Produce reports and manage dashboards to track fundraising and partnership efforts, including Meeting/Activity Reports, Pipeline Reports, and Funding Goals.
• Stay informed on CRM updates and best practices. Proactively assess ways the agency can become more efficient in the use of the CRM to maximize our strategic priorities.

• Manage MCC’s prospect research processes and protocols and work with colleagues to proactively identify donors and prospects to research and respond to research requests 

• Support the Development Team in planning and implementing MCC’s annual fundraising appeals and events with a specific focus on donor data lists, invoicing, gift processing and reconciliation.
• Record all incoming donations in the CRM and promptly send tax receipts and acknowledgment letters to donors and funders, including all tribute gift notifications, new donor welcome emails, and printed and mailed notifications and e-cards. 
• Assist with moves management for individual donors by adding dated stewardship and solicitation deliverables to the CRM and providing timely reports to applicable prospect managers. 
• In partnership with the Grants Coordinator, ensure state charitable registrations are submitted and up-to-date. 

• Support in the solicitation of and manage in-kind donations, including keeping MCC’s in-kind “Wish List” updated, silent auction asks, working with Administration Operations for item drop-off and distribution, communicating with in-kind donors and groups, and tracking in-kind donors in the CRM. 
• Assist with sending solicitation and stewardship communications to donors as part of annual campaigns. 
• Occasionally represent MCC and community events.

• Experience using a donor CRM or fundraising database; experience with gift processing, donor records, and reporting 
• Strong attention to detail and commitment to accuracy, confidentiality, and data integrity.
• Strong written and verbal communication skills, including the ability to prepare clear donor correspondence and internal reports.
• Ability to work collaboratively across teams and communicate professionally with donors, partners, vendors, volunteers, and colleagues.

• Proficiency with Microsoft Office applications, especially Excel, Word, and Outlook; and demonstrated comfort learning new technology platforms and systems.

• Understanding of and appreciation for MCC’s missions, goals, and objectives, including respect toward the community served. 
• Model inclusive practices and response for others.
  
• Excellent organizational and project management skills, with the ability to manage multiple priorities, deadlines, and recurring processes 

• Ability to engage in extended periods of sitting, computer work, and sustained concentration to complete financial analysis, reporting, and related tasks.
• Ability to occasionally bend, reach, lift, carry, push, or pull training materials or equipment, generally not exceeding 30 pounds.
• Possession of a valid driver’s license issued by the state of residence and the ability to successfully pass a motor vehicle record check, where driving is an essential function of the role.
• Ability to travel occasionally to attend conferences, seminars, and professional meetings.
• Ability to work non‑traditional hours on an occasional basis based on operational needs. Events which will take place at MCC sites or community locations throughout our geographic region and may require working outside of those hours. 
• Employment is contingent upon the successful completion of required post‑offer pre‑employment background clearances, as well as any additional post‑hire background, compliance, or programmatic clearances required by the organization, funders, or applicable regulations.
• This role supports compliance for regulated funding streams, including Early Head Start, through timely financial reporting, audit readiness, and escalation of material risks to executive leadership.
  

Experience, Education, and Licensure

• 3-5 years working in development operations, fundraising operations, or advancement services
• Experience working at a nonprofit in fundraising or training /coursework in fundraising, donor relations, database management, or nonprofit administration.