What are the responsibilities and job description for the Audio Visual Technician position at MatchPoint?
MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.
We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!
Title: Audio Visual Technician
Location: San Mateo, CA (Onsite)
Duration: 6 months
Overview:
The AV Technician is responsible for facilitating an exceptional office experience, providing operational support with a strong focus on customer service. You possess a strong ability to prioritize and organize tasks, while working in collaboration with the AV Engineering team and the Workplace Team to provide and maintain a positive office environment. You are an individual who feels confident making decisions in a fast paced, ever evolving environment, who possesses strong communication skills, knows how to stay self-motivated and demonstrates a positive attitude.
- Assists with the troubleshooting and operation of electronic communication systems, including but not limited to professional audio systems, video display systems, and Video-Conferencing solutions.
- Assisting installation teams with the final hookup of electronic equipment during new installs at customer sites
- Assists with preventive maintenance and upgrades of A/V hardware components
- Overall maintenance of audio/video equipment in the office(s).
- Assists with running high visibility meetings such as All Hands, SKO, and Product Announcements.
- Performs daily room sweeps to confirm conference room health in the morning to ensure all systems can be used to their full capacity for the day
Qualifications:
- 1.5 years with corporate Audio Visual
- Knowledge and experience in IT network communications is a plus.
- Audio, video conferencing, or control equipment manufacturer experience a plus (Neat / QSC / DTen/ Zoom etc)
- Must be able to read, generate, and effectively interpret general business documentation.
- Must be flexible with shift hours and timing
- Valid and current driver’s license.
- This person must have great personal skills and be able to interface with clients, technicians, and contractors.
- The right individual will also be highly energetic, well organized and responsible.
- Experience with Video Conferencing, Streaming, and Control Systems is a plus
- CTS and/or any other AV Industry certifications highly desired not required
- Ability to be on site in our San Mateo HQ offices 5 days a week
- Willingness to travel to US based locations to assist with installations on an as needed basis