What are the responsibilities and job description for the Property Manager position at Matchbox Realty & Management Services?
Company Description
Matchbox Realty & Management Services is dedicated to connecting people with properties tailored to meet their unique needs. Our mission is to provide exceptional experiences for owners, clients, customers, tenants, and vendors, fostering enduring relationships beyond single transactions. As a leader in residential leasing and management Matchbox strives to set the market standard. We take pride in delivering services that prioritize our customers and reflect our commitment to excellence.
Role Description
This is a full-time, on-site role for a Property Manager, based in Harrisonburg, VA. We’re looking for a motivated, people-focused Property Manager to oversee a portfolio of residential properties and help us deliver exceptional service to the properties we serve. If you enjoy relationship-building, problem-solving, and working in a dynamic environment where no two days are the same, this could be the perfect fit.
What You’ll Do
- Serve as the primary point of contact for tenants and owners
- Oversee day-to-day operations, property upkeep, leasing, and tenant relations
- Conduct inspections, coordinate maintenance, and manage the tenant lifecycle
- Work with Marketing on available units and guide prospective tenants through the leasing process
- Monitor property performance, budgets, and documentation using Rent Manager
- Ensure compliance with policies, regulations, and the VRLTA
- Collaborate with a supportive, energetic residential operations team
Requirements
- 2–5 years of experience in customer service, property management, sales, or related fields
- Some college preferred
- Strong communication skills and an ability to build trust quickly
- Excellent organizational, problem-solving, and follow-through abilities
- Tech-savvy with proficiency in Microsoft Office
- Virginia Real Estate Salesperson License (or willingness to obtain within 90 days)
- Valid Driver’s license and meet company driving requirements