Community Health Worker

Mat‑Su Health Services, Inc. (MSHS) is seeking a mission‑driven Community Health Worker to join our Primary Care team. This role is ideal for someone who is passionate about helping underserved populations, enjoys community engagement, and thrives in a collaborative healthcare environment.

Mat-Su Health Services is a Federally Qualified Health Center (FQHC) providing progressive integrated medical, dental and behavioral health care. Working here means making a difference for underserved populations and helping people with real challenges. Work with a Mission-driven team on a beautiful campus and enjoy a robust benefit package.

The Community Health Worker I works under the indirect supervision of the Primary Care Clinic Manager and collaborates with interdisciplinary FQHC teams to provide Social Determinants of Health (SDOH) assessments, short‑term care coordination, patient education, and linkage to community resources.

This role also represents MSHS at health fairs, resource events, and community outreach activities.
 

Essential Duties & Responsibilities

• Conduct outreach and engage eligible patients to identify SDOH factors impacting health and well‑being.

• Document all patient encounters, assessments, ROIs, service plans, and outcomes in the electronic health record (EHR).

• Coach patients in self‑management of health conditions and care plans.

• Assist patients in accessing medical, behavioral health, and community‑based services.

• Guide patients through the PRAPARE screening process and ensure timely documentation and coding.

• Maintain knowledge of PCMH, UDS, CARF, and care coordination requirements.

• Expand knowledge of community resources and facilitate patient access to appropriate services.

• Provide Narcan training after completing required agency training.

• Support front desk operations and assist patients with check‑in processes as needed.

• Attend health, resource, and job fairs.

• Monitor and report on CHW grants quarterly or as appropriate.

Minimum Qualifications

• High school diploma or equivalent.

• 2–5 years of customer service experience; healthcare setting preferred.

• Must obtain Community Health Worker (CHW) and Health Coach certification within 6 months of hire.

• Clear background check (DHSS fingerprinted).

• Current driver’s license and clear driving record.

• Current TB screening test result.

• Current First Aid and CPR certifications; CPI certification required when offered.

Knowledge, Skills & Abilities

• Strong verbal and written communication skills.

• Ability to independently plan, schedule, and conduct activities.

• Proficiency with standard office equipment and word‑processing software.

• Ability to work collaboratively within interdisciplinary teams and community networks.

Working Conditions

• Work performed in clinic settings and various community locations, including patient homes.

• Frequent driving required.

• Low‑risk hazard exposure.

• MSHS is a non‑smoking campus.

Physical Demands

• Sitting, standing, bending, reaching, lifting under 50 lbs., speaking, and driving.

• Manual dexterity to operate office equipment.

• Normal hearing and vision acuity required.

Equal Employment Opportunity

MSHS is an Equal Opportunity institution and does not discriminate based on race, color, national origin, creed, English proficiency, disability, sex, age, or marital status.

Our Mission Dedicated to improving the health of our community, one person at a time—through affordable medical, dental and behavioral health care attracts and inspires a caring, competent work force. We are recognized with CARF accreditation and Level 3 Patient Centered Medical Home Status. Our employees consistently praise and enjoy the flexibility we afford them.

Our Benefits: We offer a robust benefit package that; includes medical, dental, vision, short term disability, and life insurance; 401k with employer match, 10 paid holidays, generous paid time off and employee discounts for services at our facilities. 

Salary : $22 - $24