What are the responsibilities and job description for the Homecare Staffing/Scheduler Coordinator position at MasterCare of Hilo?
Overview
Join our dynamic healthcare team as a Homecare Staffing/Scheduler Coordinator, where your organizational skills and compassionate approach will ensure seamless coordination of homecare services. In this vital role, you will manage scheduling for caregivers, coordinate patient care plans, and serve as a key point of contact between clients, caregivers, and healthcare providers. Your proactive communication and attention to detail will help deliver exceptional homecare experiences that improve patient outcomes and satisfaction. This paid position offers an exciting opportunity to make a meaningful difference in the lives of those we serve while working in a fast-paced, supportive environment.
Responsibilities
- Develop and maintain efficient caregiver schedules to meet patient needs while optimizing workforce utilization
- Coordinate with healthcare providers to review care plans, ensuring proper staffing levels and service delivery
- Verify insurance coverage, conduct intake assessments, and manage documentation review for new and existing patients
- Communicate effectively with clients, caregivers, and medical teams via multi-line phone systems and professional phone etiquette
- Ensure compliance with HIPAA regulations by safeguarding patient information during all documentation processes
Requirements
- Proven experience in medical office management, scheduling, or administrative support within healthcare
- Strong knowledge maintaining schedules for caregivers and clients
- Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing proficiency (10 key typing)
- Exceptional organizational skills with the ability to multitask in a fast-paced environment
- Prior clinic or hospital experience involving medical records management or front desk duties is highly desirable
- Outstanding customer service skills combined with professional phone etiquette and clerical experience in a healthcare setting
- Knowledge of health information management
- Ability to handle sensitive information with discretion in accordance with HIPAA standards
This role is ideal for motivated individuals passionate about delivering quality homecare services through meticulous scheduling and effective communication. If you thrive in an energetic environment where your organizational talents can shine while making a positive impact on patients’ lives, we encourage you to apply!
Pay: From $18.00 per hour
Benefits:
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
Experience:
- Staffing Coordinator: 1 year (Required)
Ability to Commute:
- Hilo, HI 96720 (Required)
Work Location: In person
Salary : $18