What are the responsibilities and job description for the Senior QA Test Lead (MMIS/Healthcare) position at Masterapp Labs?
Job Title: Senior QA Test Lead (MMIS/Healthcare)
Location: Richmond, VA (Hybrid)- 3 days onsite and 2 days remote
Position Type: Contract
Interview Mode: Both MS Teams and In Person Interview
ABOUT THE ROLE: *No Automation testing is required, it is mostly Analysis and Manual Testing.
Key Responsibilities
- Conduct impact analysis for system changes, enhancements, and new module implementations within MMIS/MES.
- Lead advanced analysis across FAS Member, Claims, and Finance modules; assess business objectives, evaluate system impacts, and define high‑level solution approaches.
- Evaluate FAS workflows, identify system gaps, and recommend strategic enhancements to improve automation, accuracy, and compliance.
- Oversee system development activities, including design reviews, integration testing, defect resolution, and production validation.
- Serve as a senior technical liaison with vendors, fiscal agents, and cross‑functional teams to ensure stable, compliant FAS operations.
- Support FAS upgrades, interface enhancements, configuration changes, and system security improvements.
- Coordinate cross‑module alignment to ensure changes in Member, Claims, or Finance workflows do not create downstream system conflicts.
- Support audit and compliance activities by providing expert insights into FAS processes, data structures, and financial reconciliation workflows.
- Drive root cause analysis for complex production issues affecting FAS Member, Claims, and Finance modules, and coordinate long‑term corrective actions.
- Develop and execute comprehensive Test Strategies, including System Integration Testing (SIT), User Acceptance Testing (UAT), and End‑to‑End (E2E) testing for MMIS and MES modules.
- Perform Agile testing activities, including participating in sprint planning and backlog refinement, designing test cases with development teams, validating user stories, and executing continuous integration testing within each sprint.
- Test Commercial Off‑the‑Shelf (COTS) applications and support data conversion and integration across MES modules and COTS products.
- Create and support development of Business Test Scenarios, Test Cases, and Test Data; assist with test execution activities.
- Support ongoing system releases, enhancements, and production defect resolution.
- Lead and manage defect triage calls with multiple vendors, ensuring accurate defect tracking and timely closure.
- Communicate UAT progress, results, and metrics to stakeholders; maintain comprehensive historical testing documentation.
- Monitor schedules, track execution progress, and communicate risks and issues promptly.
- Collaborate effectively with technical teams, business users, and cross‑functional groups with minimal supervision.
Required Skills and Experience
- Healthcare Claims Expertise: In‑depth knowledge of MMIS or similar large‑scale claims processing systems.
- Testing Leadership: Ability to coordinate and direct all testing phases in a multi‑vendor environment.
- Proven Agile Testing experience, including planning and executing functional, integration, and regression testing within iterative sprint cycles.
Technical Skills:
- Proficiency in Teradata, including writing complex queries.
- Experience with Mainframe and DB2 testing preferred.
- Strong experience in data conversion, mapping rules, validation, ETL design, and programming logic.
- Experience with IBM Cognos or similar reporting tools is preferred.
- Test Management Tools: Extensive experience with Azure DevOps or comparable tools for planning, tracking, and executing test activities.
- Defect Management: Strong experience managing UAT and defect triage calls across multiple systems and vendors.
- Problem‑Solving: Strong debugging skills and ability to act as a liaison between developers and business users.
- Excellent organizational and communication skills; ability to meet deadlines with professionalism and customer focus.
Required/Desired Skills
|
Skill
|
Required /Desired
|
Amount
|
Actual Years of Experience
|
|
Experience with Large-Scale Claims Processing Software (MMIS or similar)
|
Required
|
5
|
|
|
Proven Agile Testing Experience
|
Required
|
10
|
|
|
Experience with (Manual) Test Scenario Development
|
Required
|
10
|
|
|
Manual Test Case Creation and Test Data Preparation
|
Required
|
10
|
|
|
Test Case Execution and Defect Tracking
|
Required
|
10
|
|
|
Metrics Reporting and Test Summary Documentation
|
Required
|
10
|
|
|
Experience with Coordination of SIT, UAT, and End-to-End Testing Activities
|
Required
|
12
|
|
|
Experience with Azure DevOps or Similar Test Management Tools
|
Required
|
5
|
|
|
Strong Debugging and Problem-Solving Skills
|
Required
|
11
|
|
|
Experience in Managing Defect Triage Calls Across Multiple Vendors
|
Required
|
10
|
|
|
Experience with Mainframe Testing
|
Desired
|
7
|
|
|
Excellent organizational and communication skills; ability to meet deadlines with professionalism and customer focus
|
Required
|
10
|
|
Salary : $50 - $65