What are the responsibilities and job description for the Communication Specialist position at MasterApp Labs?
Job Title: Communication Specialist
Location: Indianapolis, IN (Onsite)
Position Type: Contract
Interview Mode: Webcam
Skills
Must have knowledge of the nature of the social service and medical providers to whom the Helpline make referrals.
- Must have ability to develop a specialized knowledge of Information and Referral service provision, and considerable knowledge of the services available throughout the state of Indiana
- Excellent listening skills and the ability to assess and inquirer’s situation and needs as well as use good judgment in determining the appropriate referrals are required.
- Excellent interpersonal skills and ability to convey information effectively to both professionals and the general public.
- The ability to show compassion and understanding for people with dealing with difficult situations.
- Logical thinking, good judgment and ability to maintain composure in stressful circumstances (suicides/abuse/crisis calls) are needed.
- Must be respectful; non-judgmental; non-critical and attentive to the concerns of MCH programs and staff.
- Able to work independently and as a part of a project team.
- Able to work under pressure and tight deadlines in a fast-paced environment.
- Able to multitask, prioritize, and be flexible.
- Proficient in the use of Microsoft Office Outlook: Power Point, Excel and SharePoint.
- Well-developed communication skill, both written and verbal.
- Experience in positions involving maternal needs, special needs or work with very young children.
- Knowledge of typical and atypical child development and special needs conditions.
- Bilingual, English/Spanish/Burmese/Haitian-Creole highly desirable.
Education
- Required a Bachelor’s (or higher degree) Communications /Social Work or Information Technology, Education, Special Education, Home Visiting or related health or human services field.
Required/Desired Skills
Skill | Required /Desired | Amount | of Experience
Bachelor’s in Communications /Social Work or Information Technology, Education, Special Education, Home Visiting or related health or human services. | Required |
Experience in positions involving maternal needs, special needs or work with very young children. | Required | 3 |
Knowledge of typical and atypical child development and special needs conditions. | Required | 3 |
Prior exp. utilizing databases and ability to produce data reports. | Required | 3 |
Proficient in the use of Microsoft Office, Outlook, Power Point, Excel & SharePoint | Required |
Well-developed communication skills, both written & verbal. | Required |
Bilingual in English/Spanish/Burmese/Haitian-Creole. | Nice to have |
Bachelor’s in Communications /Social Work or Information Technology, Education, Special Education, Home Visiting or related health or human services. | Required |
Experience in positions involving maternal needs, special needs or work with very young children. | Required | 3 |
Knowledge of typical and atypical child development and special needs conditions. | Required | 3 |
Prior exp. utilizing databases and ability to produce data reports. | Required | 3 |
Proficient in the use of Microsoft Office, Outlook, Power Point, Excel & SharePoint | Required |
Well-developed communication skills, both written & verbal. | Required |
Bilingual in English/Spanish/Burmese/Haitian-Creole. | Nice to have |