What are the responsibilities and job description for the Investment Operations Analyst, Alternatives position at MassMutual?
Investment Operations Analyst, Alternatives
Alternatives & Structured Investments Team
Full-time
Boston MA
The Opportunity
As an Investments Operations Analyst on the Alternative Investments Product team, you’ll support a growing range of offerings, such as private placements, interval funds, and tax-efficient strategies. You will support a dedicated alternatives-focused team at the home office.
The Team
The Alternative and Structured Investment team’s mission is to empower advisor practices, agencies, and MassMutual to excel in the high-net-worth space by offering open architecture solutions and expertise. We are dedicated to helping clients achieve their financial goals to grow and transition their wealth through informed investing.
The Impact
As an Investment Operations Analyst, you will work closely with a variety of internal and external stakeholders, including internal operations, legal, compliance, external venders, fintech platforms, and financial advisors on a comprehensive range of offerings.
Key Responsibilities
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Alternatives & Structured Investments Team
Full-time
Boston MA
The Opportunity
As an Investments Operations Analyst on the Alternative Investments Product team, you’ll support a growing range of offerings, such as private placements, interval funds, and tax-efficient strategies. You will support a dedicated alternatives-focused team at the home office.
The Team
The Alternative and Structured Investment team’s mission is to empower advisor practices, agencies, and MassMutual to excel in the high-net-worth space by offering open architecture solutions and expertise. We are dedicated to helping clients achieve their financial goals to grow and transition their wealth through informed investing.
The Impact
As an Investment Operations Analyst, you will work closely with a variety of internal and external stakeholders, including internal operations, legal, compliance, external venders, fintech platforms, and financial advisors on a comprehensive range of offerings.
Key Responsibilities
- Gain proficiency in operational platforms and subscription processes across products.
- Resolve account opening, maintenance, and client onboarding/service issues.
- Assist with quarterly compliance reviews of marketing materials.
- Support the annual RFI process.
- Participate in ad hoc projects and business research.
- Prepare monthly sales reports and invoices.
- Update Intranet Site and educational materials.
- Provide timely, accurate responses to Financial Advisors and their assistants.
- Bachelor’s degree
- 2 years of experience in operations or project management in the financial services industry
- Due to the nature of this position, as a part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA
- Demonstrated expertise in high-net-worth client management and familiarity with the Financial Advisor operating model.
- Working knowledge of alternative investment funds and related operational terms is advantageous.
- Superior interpersonal abilities with a strong commitment to problem-solving.
- Proven ability to cultivate effective working relationships with colleagues, teams, and clients.
- Capable of managing multiple projects concurrently.
- Highly self-motivated and receptive to coaching.
- Assumes full ownership and accountability for assigned responsibilities.
- Possesses a strategic mindset and excels in cross-functional, collaborative environments.
- Experience in Alternative Investments.
- Thorough knowledge of FINRA/SEC rules and regulations.
- Possession of Series 7 and 63 licenses at the time of application
MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:
- Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
- A collaborative environment where perspectives are welcomed
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.