What are the responsibilities and job description for the Spa Sales Associate position at MassageLuXe - Fort Mill, SC?
MassageLuXe Fort Mill is hiring a Spa Sales Associate who loves customer service, sales, and helping people prioritize self-care.
If you are friendly, outgoing, motivated by goals, and enjoy working in a relaxing spa environment, we want to meet you.
This is a customer-facing sales role responsible for delivering an exceptional spa experience while helping clients find the services and memberships that best fit their needs.
Pay
$15 per hour base pay commissions residuals bonuses
Our top Spa Sales Associates earn significantly more through membership sales and retail commissions.
About MassageLuXe
MassageLuXe is a fast-growing luxury spa brand offering massage therapy, facials, and skincare services designed to promote relaxation and overall wellness.
At MassageLuXe Fort Mill, we pride ourselves on creating a positive, supportive team culture and providing a spa experience our clients love.
Key Responsibilities
- Provide outstanding customer service to every spa guest
- Greet and welcome clients in a warm, professional manner
- Educate clients on massage services, facials, memberships, and skincare products
- Recommend services and retail products based on client needs
- Sell and promote MassageLuXe membership programs
- Schedule and confirm appointments
- Perform lead follow-ups and client outreach calls
- Respond to client emails, texts, and phone calls
- Maintain spa cleanliness and organization
- Assist with retail sales, inventory, and merchandising displays
- Support marketing events and community outreach
- Work as part of a positive, team-oriented spa environment
Qualifications
- Strong customer service and sales skills
- Friendly, positive, and professional personality
- Comfortable recommending services and selling memberships
- Goal-oriented and motivated by commissions and bonuses
- Excellent communication and phone skills
- Ability to multitask in a busy spa environment
- Retail, hospitality, spa, or sales experience preferred
- Ability to work evenings, weekends, and some holidays
Employee Benefits
- $15/hour base pay commissions bonuses
- 401(k) with 4% employer match
- Healthcare Reimbursement Account
- FREE massage or facial every month
- Up to 75% off spa services
- 40% off skincare products
- Unlimited use of the HydroLuXe Dry Water Massage Lounger
- Fun team contests and incentives
- Positive and supportive spa environment
Why Join MassageLuXe Fort Mill?
We believe your workplace should be somewhere you look forward to going every day. Our spa team works together to create a welcoming environment where both clients and employees can relax, grow, and succeed.
If you enjoy customer service, sales, and wellness, this is a great opportunity to build a career in the spa industry.
Apply today to join the MassageLuXe Fort Mill team!
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
Application Question(s):
- This role involves recommending spa memberships and skincare products to clients. How comfortable are you with sales?
Very comfortable – I enjoy sales and regularly exceed goals
Comfortable – I have some sales experience
Somewhat comfortable but still learning
A - Not comfortable with sales
B - Comfortable – I have some sales experience
C - Somewhat comfortable but still learning
D - Not comfortable with sales
- A client is unsure about joining a spa membership. What would you do?
A - Ask questions about their needs and explain how the membership could benefit them
B - Give them the information and let them decide
C - Tell them to look at the website
D - Move on to the next client
- This position requires availability for evenings and weekends. Are you able to work these shifts?
A - Yes, I have flexible availability
B - Yes, but limited availability
C - No
Ability to Commute:
- Fort Mill, SC 29708 (Required)
Work Location: In person
Salary : $15 - $18