What are the responsibilities and job description for the Front Desk Sales Associate position at Massage Heights?
- Answer phone calls and respond to guest inquiries in a timely manner- Handle guest complaints or concerns with professionalism and empathy- Maintain a clean and organized front desk areaRequirements:- Previous experience working in hospitality or customer service preferred- Proficient in using phone systems and other office equipment- Excellent verbal and written communication skills-Membership, Gift Card and product commission- Strong organizational skills and attention to detail- Ability to handle cash transactions accurately- Knowledge of hotel operations and procedures is an asset- Flexibility to work various shifts including evenings, weekends, and holidaysWe pay hourly, plus generous commissionJoin our team of dedicated professionals who are committed to providing exceptional service to our guests.
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