What are the responsibilities and job description for the Lead Spa Sales Specialist position at Massage Heights - Denver?
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Training & development
Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.
Benefits/Perks
· Flexible Scheduling
· Growth Opportunities
· Paid Training
· Digital Workspace
· Stunning Retreats
· Massage Heights Family Fund
· Employee Discounts & Comps
· Base pay $18-$23/hr commission and bonus opportunities
Schedule/Expected work hours
· 6-8 hour shifts
· Required evenings and weekends
Responsibilities
· Achieve monthly sales targets through membership and gift card sales
· Provide exceptional service by listening, communicating, and responding to guest’s needs
· Promote the therapeutic/wellness benefits of massage therapy and skin therapy
· Educate guests confidently and effectively about services and products
· Excellent phone etiquette with an upbeat tone and strong articulation
· Develop and maintain positive relationships with members of the team and guests
· Plan and implement Front Desk Sales Associate trainings
· Plan and implement Front Desk Sales Associate trainings
Qualifications
· Exceptional guest service and communication abilities
· At least 1-year face-to-face sales or retail management experience
· Self-starter mentality with leadership, organization, communication, and interpersonal skills
· At least 1-year face-to-face sales or retail management experience
· Self-starter mentality with leadership, organization, communication, and interpersonal skills
· Proficient with basic computer software and quick to learn new systems
· Fast learner with a positive and energetic demeanor
· Strong critical thinking skills, especially in resolving customer conflicts
· Passionate about interacting with people and consistently delivering outstanding service
· Must be able to work varied hours to include weekends, evenings, holidays, etc.
· Must be able to work varied hours to include weekends, evenings, holidays, etc.
· Thrives in collaborative team settings
Company Values
· Loyal
· Authentic
· Passionate
· Diligent
· Passionate
· Diligent
Salary : $18 - $23